1 Hotel Toronto

酒店很現代，設計精良，但清潔度和客戶服務非常令人失望。我們無法在預定的入住時間辦理入住，並被告知需要一個多小時才能入住。這是一個問題，因為我們是他們的婚禮，需要房間做好準備。當我們最終到達房間時，浴室裡到處都是深色捲髮。很明顯他們匆忙打掃乾淨，​​但是如果他們錯過了頭髮，這會讓我質疑一切/感覺不舒服。我們本來很期待入住，但現在我絕對不會推薦，特別是考慮到價格。不值得。

真是一場災難——我再也沒有為我所評價的 2 星級最佳西方酒店支付 1200 多美元一晚（套房）——工作人員每天都一無所知，鑰匙是木頭做的，每 1 小時消磁一次，電梯不接受他們 - 沒有隱私把手或燈，所以女傭或工作人員每天都會反复走進 - 抵達後拖著 100 磅的行李，沒有人打招呼、幫門開門，也沒有行李員到房間我離開酒店去了麗茲酒店

地方還可以。乾淨舒適。服務很好。附近有很多酒吧和餐館。在休息室吃了點東西，花了20分鐘。甚至在訂購之前。所有的服務都很平淡。沒什麼特別的就好。

Cuartos muy cómodos y áreas comunes muy bien ambientadas.

Lo mejor

the breakfast was super expensive and it wasn’t good. the coffee was actually awful. totally different than my last breakfast when i stayed there but the room was incredible and the staff are all top notch. i love this hotel. sad about the subpar breakfast experience but otherwise wonderful.

Great overall experience! The rooms are big and the service is top notch. We'll definitely stay here again.

The hotel was generally good, but did not necessarily meet my expectations for a five star hotel. For example, in our washroom, the hand held shower head was faulty and did not work properly. The room was also smaller than expected and didn’t look exactly like the photos advertised on the website. The service was also generally good, but we didn’t feel like it was great. For example, we got 1 pm complimentary check out in the morning, but a hotel staff member went into our room at around 12:30 pm to ask when we’re planning on checking out. This was odd since we already received confirmation from front desk in the morning for late check out and a new room key too. Overall, the hotel was good but did not exceed our expectations considering the high price point.

Excellent property as expected. Valet was not available. Walked around the building to see someone at front desk. No one was there. Had to call the property to see if someone could come out and help us. That was a negative. The building and the amenities are perfection. Clean and top of the line.