Our first visit, fourteen years ago, made a really lasting, positive impression upon us. Unfortunately I became ill while there, and was unable to eat the wonderful food I was presented with. Without going into details about my illness, I just couldn’t eat very much at all. The staff were so caring, concerned about my well being, but also concerned that there might something more they could do to make my stay more comfortable, I felt I was important to them. That was remarkable. The whole experience was first class, I was just so disappointed that I couldn’t enjoy the wonderful food which was on offer. It’s taken a while for us to return, but my husband’s birthday was a good excuse. This time, I was able to fully enjoy the same care and excellent service, stunning food, warm and friendly ambience, and relaxing few days. Thank you to all at the hotel Balmoral. I look forward to our next visit. Keep up the excellent work and attention to detail !
翻譯