Residence Inn Tucson Airport

My check-in was smooth. I explained my trailer situation with the front desk and he gave me several options to park it safely. John on the night shift was awesome. I can’t say enough about this young man. The bed was amazingly comfortable. Breakfast was pleasant and hot. The Coffee was great and much needed. The property was very well maintained and beautiful. If I ever get out that way again I will definitely stay there.

Overall appearance looks fine; the exterior, the lobby, breakfast area, outdoor seating etc. Cons; the interior rooms are dated, especially the bathroom needs a major facelift needs new toilet, flooring is old and tub shower is old. The bathroom door was broken didn’t shut. Called maintenance and while we were out they left an huge dangerous mess all over the carpet and bathroom floor; nails, bolts, splinters, wood dust and paint all over the bathroom floor. Didn’t even call housekeeping to clean up just left stuff there. Carpet is old. Sofa bed needs a deep upholstery cleaning. The pillows were old and lumpy uneven. The a/c doesn’t work properly. Also, didn’t know this upon booking but the Pool is Closed from November 13th-December 5th. Patrons can use the Hilton Garden Inn’s pool temporarily. They do have pool towels. Local area is dead. There’s nothing around close by to eat. You need a car, it’s a must, nothing is in walking distance in this area. Bring food. Buy food ahead of time. Pros: liked the spaciousness of the room. Liked the full kitchen. Breakfast was good. Parking was fine. The WiFi works but you have to log in again every morning for your stay. Would Not stay here again. No way. It ruined our Thanksgiving stay. I’ll go next door next time to Holiday Inn Express or other.

Everything was great, except when showering the tub would fill up with water and wouldnt go down until done with shower, and the sink in bathroom water would fill up there as well. Staff was great, breakfast was great also

Overall a very nice hotel. The staff is very friendly. The breakfast was delicious. The first night we were there the pool was broken. And the last night there was a fire alarm at night, luckily no fire. Which is why there are 4 stars instead of 5.

The hotel is clean and staff is very friendly. Everyone said Hello, with the exception of the breakfast person. She did not run a good kitchen. Tables were not cleaned, garbage was piling up and she took it out with me sitting right next to it, never asking if I mind. Food was over cooked and very little was put out. On Monday morning I got down to breakfast at 8:30, No bagels, bread, eggs, milk, very watery oatmeal. At 8:50 she puts out more eggs and bagels and then pulls then back in at 8:58. Yes I was timing her to see what she was doing. It could have been a great breakfast if it was done right.

Stayed four nights. Very comfortable and clean. Excellent staff. Average breakfast. Hot tub was warm but not hot. Internet was very slow But felt you got bang for your buck vey reasonably priced. Would stay again

We were there for the Tucson Gem show. The room was large which was great because we didn’t want to leave boxes of stuff we purchased in the truck. The kitchen was very useful. The breakfast that was offered was nice as well.

There was no one to help with my luggage. No bellman Also no restaurant or bar area Will not stay here again.

Nice older property that could use an update. Good breakfast.