The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.
圖盧姆機場位於距離該酒店大約2km的地方。著名的景點Ola Bike Tulum、Tribal Yoga和Drink House Tulum均可步行很短距離到達。從酒店到Playa El Paraiso遊覽很方便,Mezzanine Bar和Las Palmas Maya - Bike rentals也均在附近。酒吧給旅客提供了一個舒適的環境,可供休憩。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Taqueria Honorio(其他)、La Malquerida(拉美料理)和El Asadero(拉美料理)也許是可以讓您找到答案的地方。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店配備有會議廳和商務中心,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
坐落於Zama,不論您是商務出差還是休閑旅遊科帕爾圖蘭酒店都是理想的下榻之處。從酒店出發,至圖盧姆機場僅有2km遠。附近很多景點,包括Drink House Tulum、Tulum Underwater和Tulum CrossFit都離酒店不遠。酒店坐落於Playa El Paraiso邊,附近還有很多景點包括Mezzanine Bar和Las Palmas Maya - Bike rentals。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。