Zaisan Peak Center附近的烏蘭巴托酒店

不錯的酒店，位置很好，周邊很熱鬧，吃飯購物都挺方便，樓下就有24小時營業的便利店。 頂層是酒吧，5樓是一個KTV，因為就自己一個人也沒有去，但是感覺真的很熱鬧。

去年我經過烏蘭巴托騎馬旅行,在繼續旅行之前住在Springs Hotel。在我飛回家之前,接線員把我們送到酒店的最後一晚。退房時找不到我的卡鑰匙,被罰款USD10。有人告訴我如果我再回來,我可以把錢拿回來。我笑了,說我最早回來的就是明年。他們說那沒問題。快到今年。當我回來的時候,他們拒絕把我的10美元還給我。他們說我必須在一個月內回來(任何人都會告訴你這是一個愚蠢的條件,因爲你怎麼能指望酒店的客人(外國人)在一個月內回來)。女孩們讓經理來和我說話。我的朋友說,甚至在這位女士開口之前,她就已經有了決心(她不會付錢給我們)。她以非常有爭論和好戰的態度說話,堅持說他們不會把我的10美元還給我。我解釋說,我被告知一年後回來是好的。如果我沒有被告知,我就不會麻煩把卡帶回來。然後她要求一張粉紅色的紙條,說我會得到一張。我說我不是*我真的不是)但是他們看到我的卡,他們發現了我在那裏呆過的記錄。所以他們知道我會被收取10美元(他們還說我沒有證據他們有我的USD10)。.她看起來好像她無法理解..開始提高她的聲音,因爲她試圖堅持她的立場,不把我的錢還給我。我受夠了,告訴她可以保留我的USD10,我現在在網上發佈這個體驗,因爲我覺得很可怕,即使事實很明顯,他們還是拒絕把我的錢還給我。如果他們想從門卡賺錢,酒店就很傷心。首先,這樣的卡的成本價格低於USD1。我knpw是因爲我有很多酒店的朋友。所以USD10公然利。難怪他們不會把錢還給我,即使事實顯而易見。我非常生氣,我要求退還卡。他們把錢還給了,因爲他們寧願保留錢(承認他們知道他們有我的錢,但只是不想把錢還給你)。真遺憾,斯普林斯酒店。

The place was clean and good accomodation. Loved the hotel and its decor along with the area to relax and enjoy breakfast. Really liked the breakfast and staff was very friendly and helpful. I would love to recommend this place.

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.

作為一個單獨的旅行者，我在 Edelweiss 總共住了 7 晚。它被認為是中心位置，但它實際上位於中心以西一點，仍然是一個很棒的位置。由於交通擁堵，步行是最好的出行方式（我平均每天走 2-9 英里）。房間很乾淨，每天提供 2 瓶水。接待處和家政人員非常友善，隨時待命。餐廳咖啡廳由不同的公司/所有者經營。感覺就像一個休息室，是經過一整天的旅行後小酌一杯的好地方。它也很受當地人歡迎。它在周日關閉。意大利面和披薩很棒。免費的自助早餐包括茶和咖啡（用熱牛奶衝咖啡）、果汁飲料、非常美味的冷燕麥片配蘋果、酸奶、新鮮水果、雞蛋和肉。早餐咖啡質量不佳，但餐廳供應美味的卡布奇諾咖啡（約 2.332 美元）。我沒有看到電梯；所有房間都在二樓和三樓。酒店裝飾高雅，牆上的藝術品出售。往西走1-2個街區就是我強烈推薦的兩家餐廳：意大利餐廳Albero's（米卡酒店東側）和Lonsdale Art Lounge。沒有機場接送服務。我花了 10 美元從機場乘坐班車。為了返回機場，我花了 20.00 美元。允許至少 1 小時。 UB 中的街道名稱與糟糕的標牌混淆。我認為酒店位於大使館路，而不是 Chin Van 街。

不要像我一樣被欺騙 房源上顯示距離成吉思汗機場 6 分鐘車程，但實際上只需 30 分鐘車程。它非常靠近不再使用的舊機場。他們提供免費機場接送服務，但我們在航班起飛前一天晚上住宿，所以我們不需要接機，我們需要送機。即使我們沒有使用免費接機服務，我們仍然需要支付 25 美元的機場送機費。在我們入住之前的一周內，我曾兩次向飯店發送電子郵件詢問送機服務，但從未得到回應。此外，工作人員之間缺乏溝通——當我們到達酒店時，我們不得不打了3 次電話，他們才終於來接我們拿行李，然後我們就不清楚我們應該住哪個房間了，我們也很困惑。在找到合適的房間之前，我們被帶到了 3 個不同的房間。第二個房間我們已經安頓下來並洗了個澡，然後他們才來告訴我們這是錯誤的房間。我們沒有車，所以我們在該地區走來走去尋找食物，那裡幾乎沒有餐廳，只有幾個非常小的市場，所以我們最終不得不從酒店的餐廳訂購食物。我們被帶到 3 個不同的房間後發現，每個房間都是不同的。房間非常寬敞，但有些房間的狀況肯定比其他房間好。幸運的是，我們的最後一個房間是最好的，但廚房裡擺滿了鍋碗瓢盆、電鍋、爐灶、盤子，但沒有銀器，沒有微波爐，也沒有冰箱。為什麼你會有一個廚房區卻沒有冰箱和銀器？單位裡還有洗衣機，但沒有烘乾機。在我們住了一晚期間，我們沒有時間等待衣服風乾，所以這也是沒有用的。 總的來說，這是一次便宜的住宿，但一分錢一分貨。

Our location is very good for tourist

This is a new and modern Hotel, very nice and rooms are a good size. It is Situated near the Misheel Marketplace. It is closer to the airport than the city, that’s saves time in the city very busy traffic. I will return here again when next passing though UB.

酒店在低價部分工作,房間配有良好的傢俱,但顯然缺乏投資和酒店管理良好。 尊敬的酒店所有者,建議首先注意:房間內的息毛巾,廁所的污水工作,有缺陷的浴和水。同時也考慮一下概念,吸引好經理,做自動化,可,忙忘了交出,發送郵件。

I stayed in this hotel for 2 nights, checking in late on the first night and leaving very early in the morning off the second night. The room was very clean, spacious and comfortable with decent wifi. The staff were excellent - helpful and thoughtful. I would have no hesitation in recommending this hotel. If i am lucky enough to get back to Ulaanbaatar I will stay there again. There was one person in particular - the lady that worked the front desk on the night of Mar 7th into early morning Mar 8th (I didn't get her name unfortunately) - that stood out. She was an outstanding member of your staff and a wonderful ambassador for Ramada Hotels. Keep up the great work!