Verified traveler
2022年11月21日
The day we arrived the manager could not find our reservation because it had not been updated.He argued that my service dog (I am blind) had not been added to the reservation and he must charge a fee for him ( the fee I really didn't care about, but the attitude he took bothered me).
We went to our room and found the room looked nice. Then we found there was no heat in the bathroom, very little water pressure in the sink and no hot water in the sink.
The next day after visiting our family, we returned to find the bed h as d not been made and no fresh towels had been laid out. The coffee pot, which was dirty when we arrived, was still dirty and the trash baskets were still full from the night before.
We were supposed to stay from Nov 15 - Nov 20, but my husband let him know we were checking out on the 17th. We slept on the floor at our daughter's house the rest of the week, it was warmer, cleaner and had hot water.
I would not recommend this place to anyone and will not stay there again!!!!
翻譯