山溪畔凱藝酒店(Quality Inn Near Mountain Creek)

The hotel is very dated. The room had multiple stains on floors and bedding. The toilet didn’t work and the air conditioning was sub-par. The staff was the rudest we have ever encountered. We had to switch rooms which was a hassle and the next morning when we came down to breakfast we asked for a later checkout. The lady at the counter was so rude when she immediately said No! Then she complained about how busy they were and had limited staff. The guest doesn’t need to know that. When we checked in the staff behind the desk was very pleasant and kind. Things went downhill fast from there. Everything after that point was disappointing. We were there for a baby shower and our stay was uncomfortable and disappointing.

The only good thing was our friend Terry, she was very friendly. Otherwise, this is something I don’t want to state but for my fellow travelers, stay away. I was bit by BED BUGS, yep bed bugs. The elevator looked disgusting…. I should not have to see fingerprints smeared of who knows what on the elevator. Brown stains in the hallways. The walls are paper thin, I can hear the tv next door. My first room had unfinished spackling on the walls. Not one employee apologized for the bed bugs. I had evidence with my bites and capture the bag in a bottle. PLEASE STAY AWAY!!!!

Was an okay stay, not what I expected. Had a strong odor of some sorts in the hallways and then the same smell in the rooms but not as strong. TV speaker seemed like it was ready to blow, limited breakfast bar, beds creeked & not that comfortable.

The overall property is in good condition but the rooms show age. The shower head needed to be replaced years ago. The overall stay is good enough. I would stay again.

Shower head needs washing, looked moldy. Bathroom vent exhaust needs improvement. Window curtain was broken and off its track. Comforter covers had stains that looked recent. It was nice that waffles, yogurt, and cereal was complimentary between 7am to 10am.

Out the back window there were trees that looked like they could become dislodged and come thru the window

It was convenient to where my daughter lives. I was there for a family visit. It's not fancy, but it was clean and quiet. There was a breakfast area that was very nice. The staff was friendly.