維羅納溫泉酒店

極其滿意的一次入住體驗，酒店裝修現代風格，房間設施齊全，多種咖啡免費供應，早餐非常豐富。酒店位置近Mestre火車站，出站往右步行10-15分鐘，地理位置優越。儘管酒店背後有多條鐵路線，但雙層玻璃隔音非常好。個人小插曲，遺忘我的一個備用手機在房間，離開酒店後的第二天才察覺，電話到前台，回覆有收集到手機，驅車1.5小時回去取回，小費感謝讓轉給收拾房間的服務員。推薦這家酒店。

Das Zimmer war sehr sauber, die Damen und Herren an der Rezeption sehr zuvorkommend und haben uns auch die Stadtkarte sehr gut erklärt betreffend der Sehenswürdigkeiten. Frühstück war sehr gut.

距離Piazza Bra酒店僅2分鐘的步行路程,我們不可能要求更好的住宿地點。我們原計劃在2020年4月妻子生日時入住馬可波羅酒店,但出於顯而易見的原因,我們被迫取消了。酒店慷慨地爲我們預付了假期,在我們最終制定出參觀計劃之前,我們延長了3次旅行券。我們的出境航班延誤了,因此我們不得不在馬斯蒂諾酒店(Hotel Mastino)辦理入住手續,這是一家姊妹酒店,拐角處不到100碼。接待處的先生正在等我們,我們在5分鐘內到達了我們的房間。我們的房間是華美的,光線充足,通風,漂亮的高梁天花板裝飾着現代但典型的意大利風格。我們的牀很大,非常舒適,早上的自助早餐正是您在這個美麗的城市漫步所需要的。當我們將來回到維羅納時,我毫不懷疑我們會再嘗試住馬可波羅酒店。

I was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices. The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day. The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip. Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work! Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes. The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.

Abbiamo soggiornato in questa struttura e, devo dire trattasi di un hotel a pochi passi da piazza Bra ove si trova l’Arena quindi, posizione eccellente. La struttura si presenta pulita sia nelle parti comuni che nella stanza, quest’ultima è risultata ampia con un bel bagno spazioso. L’accoglienza buona, personale reception professionale e disponibile. Servizio sala colazione…purtroppo devo dare un punto per non dare inclassificabile. Mancanza totale di organizzazione, manca un responsabile di sala che controlli l’operato degli addetti, affermo ciò in quanto mi sono capitati due episodi che non devono assolutamente accadere in un hotel di livello. In primis mi avvicino al buffet e, volendo prendere della frutta fresca noto che i recipienti dell’ ananas e anguria fresca sono vuoti, ciò non deve assolutamente succedere in quanto ancor prima che si svuoti completamente il recipiente deve essere sostituito con altro già pronto in cucina, dopo aver chiesto se fosse possibile avere detta frutta mi viene riferito che la stavano preparando, presumo siano andato a raccogliere la frutta in quanto il tutto è arrivato dopo buoni 15 minuti ma, non è tutto, chiedo ad un addetto di sala se fosse possibile avere un cucchiaino da caffè in quanto mancavano in entrambi i contenitori, l’affetto mi riferiva che avrebbe provveduto immediatamente ma, ha continuato a svolgere le sue mansioni alche’ dopo cinque minuti mi sono recato davanti l’ingresso della cucina chiedendo un cucchiaino, rimasti perplessi della mia richiesta verificavano la mancanza di dette posate e iniziava la ricerca della stoviglia, dopo un minuto scusandosi dicevano di averle dimenticate in lavastoviglie (la scusa è peggio dell’accusa). Sicuramente tutto ciò non sarebbe accaduto se ci fosse stata la presenza di un responsabile preparato per questo tipo di servizio. Purtroppo per errori di questo tipo l’intera struttura perde valore. Mi scuso per la lunghezza della recensione ma mi sembrava doveroso spiegare quanto accaduto affinché la direzione provveda a migliorare il servizio.

Η τοποθεσία ήταν εξαιρετική, κοντά σε όλα τα αξιοθέατα.Τα δωμάτια υπέροχα και άνετα.Οι υπάλληλοι της ρεσεψιόν πολύ ευγενικές.Όμως δεν υπήρχε καθαριότητα ούτε κάνει για τα σκουπίδια.Μείναμε από 26/12 έως 29/12 και δεν πέρασε κανείς.Όταν το είπαμε μάς υποσχ´εθηκαν πως θα περάσει κάποιος να αλλάξει τις πετσέτες αν και ζητήσαμε καθαριότητα δωματίου.Η απάντηση ήταν πως αυτή είναι η πολιτική τους Είναι όμως απαράδεκτο ένα κατάλυμα σε αυτές τις τιμές κράτησης να μην προσφέρει καθαριότητα

強烈推薦！ 房間很乾淨，舒適，有浴缸，風景很美！對接待處表示讚揚，非常好的女孩和男孩。價格合理，早餐選擇多樣，位置不在市中心（我建議搭乘巴士前往市中心），但區域非常安靜。 也許還有一些細節可以改進：例如一套更多的浴室用品、拖鞋，再加上時不時的電視鎖（你必須插入某種別針才能解鎖，即使我沒有時間看）它）。

The hotel was a good 20 minutes on a bus from the outskirts of Verona. The parking is not free you have to pay €10 a day to park in their underground car park. The room was dirty near the bed an inch thick along one wall. The bathroom had black mould round the edges and up the tiles., also the shower head was black. There was an inch wide full length of the bath piece of tape stuck to the bottom of the bath with mould growing on the whole length. Four beds in our room left very little room to walk. The bed that we slept in was supposed to be a double but there was a huge ridge in the middle as the two beds which were pushed together were different heights. There was another single bed at the side and one at the bottom. When I asked to change rooms they said they were full up, and the staff were not helpful. The carpet in the corridor was absolutely filthy, it had been beautiful in its day but that must have been 50 years ago. The curtains were hanging down off their hooks and were not connected to the rods to pull or push.

符合五星級酒店標準，早餐多樣，並且可以點餐（免費），有熱菜及各種菜式，房間適中，服務非常熱情，美中不足的是電梯有點小