黑鑽酒店(Black Diamond Hotel)

It's a beautiful, spacious hotel with very friendly and respectful staff. There were quite a few hiccups with staff sometimes missing an item ordered or asking for the wrong payment and then asking for the rest to be paid (despite having told them initially that the amount I was being asked to pay was less than that which had been quoted over the phone by room service staff), however they were always very apologetic and respectful and there was one time that one of the bosses came personally to offer apologies & also brought a glass of wine which was very nice of him/them. Despite all, I do want to give a big 'shout out' of thanks to their breakfast staff: Supervisors in breakfast room/restaurant: Patrick and Confidence, and also Esther, Joshua, Blessing, Lawal, Eric, Victor & Seun.

The location is convenient. There is room for improvement on service in most areas. The restaurant staff are quite friendly. In-house communications is a problem, one can only call either front desk or room service, if one needs housekeeping they need to call front desk....quite an inconvenience. They do not give out irons, so if one wants a quick press you need to call front desk who sends housekeeping to come get your clothes and the pressing takes a while. So you can imagine the inconvenience when rushing for an appointment. I will stay again, but some of these issues can be sorted out.

We really enjoyed our stay at Black diamond hotel. The staff were all friendly. Rooms were very spacious and clean. Food was great. Drinks were good. I will definitely come back again to visit.

My stay was short however the service was great. Rebecca the breakfast server was lovely. I just wish the fellow making breakfast omelettes was a bit friendlier. He was a bit standoffish. Overall the property is great.

We r always happy with our stay at Black Diamonds our 2nd visit.. The staff is outstanding. The management goes above and beyond for u. We will be returning again😍

The property is very elegant and well laid out. Staff extremely help and reacted quickly to requests. Enjoyed the stay and would definitely come again.

Always a pressure to stay there. Very welcoming!

Very nice hotel and staff is friendly definitely will be back

The Rio s are large but furnishing sparce