美國長住酒店 - 華盛頓特區 - 泰森斯角(Extended Stay America Suites - Washington, DC - Tysons Corner)

We checked into our room and when we got there, we realized that there was no water in the toilet tank so we couldn't flush the toilet. We tried turning it on, but that didn't work. We told the manager the issue, and he quickly moved us to the room next door. Part of the closet was broken, the outlets were loose, and although clean, it isn't well-maintained. Also, neither of the 2 rooms had nightstands on both sides of the bed although there is plenty of room for one on either side.

The front desk Nagua was very friendly and attentive to all my needs I wish everyone was as curtious as she was. My experience was wonderful because of her.

Hotel is out dated, rooms needs cleaing and upgrade. Kitchen was filty. Breakfast was a joke!

My room was adjacent to the housekeeping room, where throughout the morning and mid day the door was being open and slammed constantly. My room door bolt mechanism seems to be falling off and needs a repair immediately. There was one instance (Saturday Evening) where a lady who was inebriated with her two kids laying on the lobby floor to which the employee look perplexed and didn't do anything. My assumption was she was under the influence and not able to move due to her state. No additional towels were provided the following day - I literally had to ask the manager to retrieve clean towels. Lastly, the wifi was not working properly, to which I had to leave each morning to head to an coffee shop to do my work/presentation. Overall, not a great experience. I'm very hopeful in the near future that you are able to address each issue that I've discuss.

friendly helpful staff great self server laundry. one washer had broken handle backdoor wing door card reader broken

No complimentary breakfast No gym

This Extended Stay is in need of remodeling. The room furniture, kitchenette appliances and bathroom are worn, and the TV remote was mismatched for the TV. There were no plates, pots, silverware, toaster, coffeemaker or glasses in the kitchenette. The included "breakfast" was: pots of coffee and hot water, oatmeal packs, day-old muffins and granola bars in the lobby. One of our keycards stopped working, and the front desk stopped answering the phone in the evening. Although the address is listed as Old Courthouse Road, you can't drive in from there. You have to find a rear entrance on George Washington Road. Everything about this place screams "go elsewhere", so next time we will.

Guests are nosy and the word that comes to mind is tattle tales. Yet everybody has to listen to most of the guests little yappy dogs ALL DAY which is tolerated but open and close your door and get accused of slamming your door and making other noises (that in most places is called daily living) but here its enough to get reported on. WILL NOT REPEAT GUESTS & WORKERS ARE EXTREMELY NOSY FOR A HOTEL!

Excelente