維也納Marterl附近酒店

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Jazz In The City Hotel 28 February - 2 March 2023 Room 500 5 stars for its cleanliness and service! Location: We took the Vienna Airport Cab from the airport to the hotel. We paid Euro 37 (one way). It was very convenient. It took about 30 minutes. The driver drove carefully and was on time to fetch us at the airport. The hotel is accessible to the underground and shopping area. Reception: Excellent and very helpful! We were able to check in early and the room was already ready when we arrived. Room: Modern, fresh and very clean indeed! The bedsheets, pillow covers, towels and bed were all immaculately clean and dust free. It has all the amenities that you need. Our room was located in a quiet area. Bathroom/Toilet: Very clean indeed! Breakfast: Excellent breakfast! You can order sunny side up or omelette which is freshly cooked. Very clean and fresh breakfast area. Check out: Fast and effective! Recommendation: Why not paint the ceiling of the room white and paint the water pipes black? It will give a smooth, clean and fresh feel. Overall recommendation: Highly recommended:

Stayed here for a night in transit before getting train to the airport. I would describe the hotel as high end budget. Rooms are clean and comfortable if a bit small. Sleep quality was actually very good. Room was quiet and comfortable. Staff helpful enough and it’s located in a great place to either walk into Vienna or get the train.

就國內普通的全季水平，酒店沒有洗漱用品，沒有拖鞋和燒水壺，最後走的那天因為忘遺留了一枚施華洛世奇的戒指在房間桌子上打電話讓酒店幫忙收一下寄給我，得到的回覆是啥看了房間各處也未找到你要的戒指 行吧，歐洲季節着尿性了，索性也衹是施華洛世奇而已，要是真鑽戒可不得了 大家留點心

這是一個火車站附近的快捷酒店，除了地點外幾乎沒有其他更多的優點，房間不大，房內設施精簡至極，例如衹有兩條纖維已經很粗糙的浴巾而沒有擦臉用的毛巾。床上的兩個枕頭被子和低下的鋪蓋都極為簡單，深色的地毯掩蓋不了長時間缺乏清洗的尷尬，17歐的早餐也一般。如果住客需要起碼的舒適還是不要住這裏，除非需要第二天一早要去機場。

正如很多人所提到的,這家酒店地理位置優越,坐公交車步行到跳樓大約3分鐘。工作人員非常出色,我們到達機場時已經度過了一段緊張的時光,因爲我們的行李還沒有到。他們給我們提供了牙刷、牙膏和應急剃鬚刀(我丈夫沒有試用)。退房時,我們要求叫一輛出租車,但被告知內環斯特拉斯由於遊行而被關閉。我們需要到火車站,行李員(男)真的收集了我們大部分的行李,他可以攜帶,並採取通過街道,一個可用的出租車,我們的英雄!酒店的缺點,再次被很好的提到是房間裏的熱,有扇子,但並沒有真正幫助很多。還發現房間比較吵,我們當時在望街景,雖然白天很可愛,一路上都熙熙,從陽台上看,天黑后街上滿是吵鬧的人,從黎明開始,就一直有作響的垃圾車和送貨車輛。也許側街的一個房間會更安靜。我們喜歡在那裏的工作人員和位置,但不熱和噪音!

各處服務都給非常好 check in和check out都非常快速便捷 住的拐角的落地窗 雙層玻璃 即使在內城區也很安靜 前台、酒吧、早餐廳和打掃人員都非常nice 早餐裏面的果茶、小麪包和薰三文魚很喜歡 我一般都帶耳塞 國外那種兩間之間有個門的很常見 在瑞典住的也是這樣的 這次是鄰居看有人回來了聲音就很小了 我是帶上耳塞就無任何影響 之後幾天隔壁無人 聽維也納同事説內城區比較好 於是選的內城區的酒店 位置就在sisi museum附近 從sisi開始遊覽之後往南走 路線不錯 之後再另一個方向看一下斯蒂芬大教堂和黑死病紀念柱 之前來過一次維也納 感覺這次訂的明顯比上次的4星酒店好得多 服務態度比海底撈還好 不愧是5星

非常乾淨整潔，自助早餐很豐富，酒店旁邊就是lidl和其他超市，走路去地鐵站和公交站也很方便，reception的小哥很熱情，可以免費寄存行李

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.