維也納歐根親王騎馬雕像附近酒店

2022年6月,我和兩個十幾歲的孩子在家庭房住了3晚。酒店位置無與倫比--就在市中心和購物區。距離地鐵站和聖斯蒂芬大教堂只有一石之遙。附近有很多餐廳可以用餐,國歌劇院是4-min步行。酒店的服務人員非常友好,樂於助人。我們的行李在阿姆斯特丹沒有接通,酒店工作人員特意給航空公司打電話。如果您想從機場到達酒店,乘坐CAT(城市機場火車)12歐元(15歲以下的兒童免費)並在第一城市站(Landstrabe/Wien Mitte)下車。然後坐U3地鐵線(買單車240歐元)在Stephanplatz下車兩站,大概25分鐘車程。

這家酒店在城市旅遊了好幾天前後都是天堂。位於市中心,就在地鐵站旁邊,即使下雪,我也能輕鬆地到達一切。前台工作人員非常專業,當我的航班計劃改變後,我額外給了我一個晚上,並把我升級到一個漂亮的 QUIET 角落房間#304。自助早餐是名副其實的選擇:雞蛋、子、奶酪、肉類、酸奶和水果、咖啡蛋糕和麪包。早餐最棒的部分是工作人員:來自突尼斯的Jamil非常樂於助人和細心。來自菲律賓的梅林是一個極好的知識噴泉,瞭解這座城市和特殊事件。我一定會在下一次訪問這個神奇的城市時回來的!

If you need a kitchen area for your stay then this hotel fits the bill. Read the instructions that are given to you on arrival though as if you are responsible for setting off the fire alarm, it could cost you dear. We chose to have breakfast in the hotel. It’s adequate without being great. The location is good with access to trams very close to the front door of the hotel. We were never bothered by noise. The bed, even though it can be folded away was a good. Neither my wife or I had any problems sleeping. The only gripe I have is the 50euro deposit we were asked to pay on arrival, 22/04/24, which has still not been refunded to my account even though we checked out 26/04/24. This delay in returning deposits is poor really and does not reflect well on a business…

衞生和環境都不錯，早餐也很豐盛，但是客廳的沙發床真是太小了，對於大孩子來説不友好，一翻身就會掉下去，還有就是退房時要收8歐元迷你吧的費用，説是我們飲用了裏面的水，因當時退房時孩子沒有和我們一起到前台，我們就以為是孩子喝了，所以就付了費。後與孩子核實他並沒有喝冰箱裏的水，衹是把在外面買的沒有喝完的瓶裝水放到了冰箱裏麪，這方面酒店需要核實清楚後再收取客人費用，雖然錢不多，但還是讓人感覺很不好。

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

我們在維也納的Mooons住了4天短暫的城市休息。我們選擇了一間四合院的Belvedere房間,房間整潔,裝修漂亮。房間裏有裝滿充電插座,我們喜歡坐在窗前看着世界走過。我們用最近的歐洲熱浪安排了我們的旅行時間--但房間裏的空調非常好,我們根本就沒有受到任何影響。我們必須說,住宿的亮點是屋頂酒吧。雞尾酒的選擇非常棒,傍晚從屋頂的景色令人驚歎。屋頂酒吧的工作人員非常熱情友好--特別是我們非常瞭解的兩位年輕的捷克服務員。我們肯定會向維也納的任何人推薦這家酒店--毫無疑問,屋頂酒吧是一個已經很可愛的酒店之外的又一個巨大的附加。

一家優秀的酒店，擁有友好的員工和良好的氛圍。一切都超級乾淨，床非常舒適。早餐似乎有點高估了所提供的東西。總的來說，這是一次愉快的住宿，我們以後肯定會再次入住。

Good enough Hotel for a small break, hotel was located not far from city centre , local transport also available outside the hotel, good 45-60 minute walk to the town centre. Bit disappointed about breakfast service as lack of staff at the breakfast area, every morning we had to ask for things to be topped up as 1 person couldn’t do everything, felt sorry for the guy, hope things will improve . Good overall experience.

位置很好找，下了地鐵過個馬路就到了。酒店裝飾的很有味道，門面不大，裏面很寬敞。辦理入住的效率有點低。我們提前到的，辦理了行李暫存，給了小費。早餐很豐盛，各種奶酪和薩拉米，能量和蛋白質滿滿。距離美泉宮很近，步行可達。

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.