Was travelling in New Zealand when I was forced to isolate and this location after contracting Covid (it's still out there folks!). Francis & Grant the managers ... in fact the entire team ... took my predicament in their stride, were sympathetic and helpful. My apartment was spacious and confortable with everything I need for the isolation period. Lovely location on the front at Taupo although it's still a fair walk to the centre (there is a pub / restaurant next door that alas I could not try!). Nice looking pool and Spa. I recommend going for a first floor apartment if you can so that your views are not obscured by parked cars, though be prepared to carry cases etc steps. Grounds well-kept with a nice area for a bbq. Very impressed - would not hesitate to stay again!