温德姆華戴斯套房酒店(Days Inn & Suites by Wyndham Vancouver)

I didnt even get to stay i didnt have a 200 dollar deposit that wasnt mentioned until i got there . The upon checking in i was told that the guy at the counter said yelled at me told me to get out and that my money was being refunded which was a lie . They are refusing to refund me money and it doesnt matter that i am running from a dimestic violence situation that i was almost murdeded in and am homeless with a kid who tried to save me when i was being killed in front of them . It didnt matter that almost 400 was paid to them they dont want to give back my money when they refused to let me stay there . And that was for 5 days then i was going to extend my stay for a month when i got paid . But i will never stay at that dirty nasty discusting place again. I stayed there when my brains were almost blown out august of last year and thats why i chose to go back cause the lady working there was gentle caring and kind to my kiddo and I. Wyndem needs to take this hotel off of their list and remove their names from this location they really need to go read the reviews about this place really. I work full time and am dealt a hard hand right now but am not giving up just yet . I am only homeless due to my land lord illegally kicking me out and me trying to find a place to live that i can afford . This hotel was a worst mistake to try and stay at ever .

The overall condition of the building was dilapidated. Lots of broken parts and scuffed up walls. The tub had been patched with fiberglass. The sheets appeared to be clean but between the top sheet, the blanket and the cover, it all totaled about 1/4” thick and I froze until the beat up heater liked in and cooked me out in the middle of the night. The guy at the counter couldn’t speak English and kept looking at me like I was the one out of place. The “breakfast” that they provided in the morning was a diabetic nightmare. Prepackaged sugar bombs and lukewarm coffee that may or may not have been made the night before.

Pool is closed for maintenance, has been for at least a month. Internet is down with no fix time. I specifically requeated a hotel with a pool and free internet. Didnt know either until after we had checked in and went to use either of them. Canceled my room and now im fighting to get my money back

It was really good but they did not have any breakfast they served breakfast in a bag or coffee makers in the room.

They advertise a free breakfast. Well, they had none at all! Cable in the room didn’t work. Walls smelled of fresh paint. Pool and spa both inside were closed. $200 security deposit for this place is ridiculous. Been waiting and it has yet to be refunded but says it will be. Last time I ever stay there.

The pool wasn’t available and breakfast ended before check out. Not a great look for a place that requires a $200 deposit that wont be returned for up to a week.

This was the absolute most disgusting place I have ever stayed. We cancelled our second night and went somewhere else. We would have left immediately if we didn’t arrive so late at night in an unfamiliar city. The rooms were filthy, the pool was broken, lights tv and microwave didn’t work. The staff were rude and very unhelpful.

I think the staff and the hot bath were literally all I was able to add any stars too. The two people at the front desk were super sweet the first at night was really sweet and pretty and the one leaving in the morning with red hair as well. I didn't have a smoke detector in my room. There wasn't breakfast like it said on the booking site. They didn't look anything like the photos it was not very clean. The bed really made my back hurt. I really didn't like having to pay a $200 deposit for no reason. I'm still waiting to get back my money. It's been 24 hours still not in my account. I think it's a shady place. Shady area and really not very clean or safe. Also no elevators or wifi. You better have $200 on a debit or credit cuz they won't accept cash. Also be prepared to not have clean fresh crisp towels. They don't vacuum the rooms they had brown scum around the faucet of tub. I understand it's hard times and there's no respect nowadays and people stealing linens and doing criminal things is unacceptable. It makes harder funding available for the overall. I just makes it hard to have the best for guests deserving of the amenities. I walked in the place smelling like sewage and I was unable to get a refund. I am not very happy. I think you need to provide at the very least comfort for guests paying money for your service. Not being honest about the breakfast in the morning and not allowing me to pay $200 in cash . I had to drive across town at night to go put the cash on card.