Hotel Refurb is really good- spacious , warm rooms and the front desk staff are always friendly - welcoming +helpful . Nothing is too much trouble for the staff here. Big thankyou to Sanjay for arranging my booking . It is a busy hotel but Sanjay is friendly + helpful + always has time to sort out any issues.
Budget hotel so can't really expect much but the mattress was terrible, woke up with a bad back... come on days in get some decent mattresses. Also the extractor fan was so dirty it was growing a new lifeform andbin still had rubbish in it
Review for the restaurant: We live locally and wanted a family meal with our visiting grandmother. She is in a wheelchair and in poor health (she cannot eat much), so we were worried about her having a good time. We did not need to worry. Our wonderful waitress spotted us struggling to push our Nan in the wheelchair over the cobbles and offered to help us carry it in. She then treated us like royalty for the evening: this included getting a better chair and a comfy cushion for her (we didn't ask), anticipating every need, a carry box for her left over meal-although she ate more than she would normally-, and kindness you couldn't buy in the poshest restaurant. The food was delicious across all six meals and desserts. Finally, our waitress helped us exit at the end of the evening, using a better door that led straight onto the street. 'Next time you come, just call us and we will open this door for you again.' We will be back very soon. Thank you lovely waitress and staff from all the family.
不錯
101 評價