休斯頓霍比機場拉昆塔温德姆套房酒店(La Quinta Inn & Suites by Wyndham Houston Hobby Airport)

extra 100 deposit fee i didn’t know about upon arrival. other than that.m everything was good.

Lady at check in told me I only reserved 1 room when I had actually reserved 2. She kept telling me she couldn’t use the ******* confirmation number as proof. She told us they were totally sold out and so are all the other hotels around. Here we were in TX with no rental car or anyway to get around. Thank goodness I had printed off the confirmation and when I showed her the 2 rooms listed she magically had a room.

I understand this was a unexpected situation, but I had to wait in line for about 2 hours to get a reserved in advance room. This was due a problem in the airport, but on the circumstances, a faster check in would be desired.

My first time ever staying at this location. Amenities were sub par compared to other La Quintas Ive stayed at previously. My main concern is I was charged my deposit of $100 upon my departure and when I asked about this upon returning home, was told by a manager it was due to the room smelling of smoke. Not only do I nor my partner smoke, nor have we ever, but we also both have asthma so we cant even tolerate being around smoking. This is by far the worst experience Ive had with a hotel in years and will be staying far away from this location in the future. Also will be contacting the BBB about the shady practices of taking peoples funds.

We enjoyed our stay in Houston! But your cleaning products did not smell good! I would advise change your better smelling cleaning product. But everything else was great! thank you

No hot water, rooms in horrible conditions, people banging on our door at 3am they were intoxicated looking for someone named Amber and wouldn’t leave our door trying to get in. I had to warm them if they opened the door I would unload my gun before the left.

Solo me quede una noche con la familia. El servicio fue bueno y muy limpio el lugar. Lo recomiendo.