金斯蓋特温德姆俱樂部酒店

Construction right out our front door the 3 days we stayed. Told front desk about our unit front door would not stay closed but never got it fixed. The whole checking in and then being sent to a different person to try and con you into going to the 90 minute timeshare presentation. They were charging $45 - so that when you don't show up, it's non-refundable.

Fantastic for families! My kids loved the amenities including indoor and outdoor pool, free arcade games, mini golf, tennis and more. We were minutes from all the Williamsburg attractions. I definitely recommend and would go again!

When we opened the microwave door the top grill piece fell on the floor and the glass plate that revolves inside was missing. The sheets were way to small for the bed and housekeeping didn't even bother to try to pull them over the lower corners of the bed. Saw the top ones barely pulled over and during the night discovered the bottom ones were completely away from the corners. No way to stretch them to the corners. The chair rail in the sofa area looked like it hadn't been cleaned in months as the large accumulation of dust and something yellow and sticky. The exhaust fan in the bathroom ran, was very noisy, but didn't take out any of the moisture. A refrigerator was sitting inside the entrance to our unit when we arrived and still sitting there when we left as were large bags of soiled linens which we walked by each time we came and left our unit. After we first checked in we were sent over to another representative to get our "information". We were blindsided with a hardcore time share pitch. My recommendation is to find someplace else in Williamsburg.

We found a bed bug our first night. After reporting, staff immediately came to check the situation and moved us to a new room. Foyer of the first unit we stayed in was very dirty with trash an cigarette butts on the floor. Room itself was pretty clean. The resort itself was very nice & clean with lots to do. Staff was very friendly.

I was bullied by the vacation club to attend a presentation I did not want to attend. Staff would not take no for an answer. I was constantly told that I must attend. Calls to my room, notes under my door, text messages all reminding me of a presentation that was not even at this location. Repeatedly told representative I was not interested and did not have a vehicle to travel to another site. Entire trip was a family event and no time was given for any sales calls. Very upsetting that I was being strong armed into a presentation. Ruined this property for me.

We will never stay at any Wyndham property again, they rang us the night before to say hotel was over booked and we would need to change to a different Wyndham. We had reserved and paid in advance 4 weeks earlier. When we arrived at check in they said we needed to pay, we refused! They told us they had sorted the problem, but then went ahead and charged our CC after we had checked out. They also tried to make us accept a one bedroom suite and not the two bedroom we had booked and paid for. Staff were unhelpful and rude.

We had one towel and had to put the bed back on the frame. They say they upgrade their appliances every 5-10 years but everything in the room was 20 years old

Never been treated so badly. We were bumped from Wyndham Kingsgate two days before our trip to Wyndham Patriot's Place. NOT HAPPY! Bumped from a Deluxe 2 BR suite to a two room lockout. No hot water and a noisy laundry room at night.

Had to check out a night early that was paid for. Lost money..Made 3 phone calls regarding loud music. Finally when security came they knocked for two minutes before someone heard them. Kevin at front desk told me quite hours where at 11pm. So there you do not get a bedtime. Until after 11pm. Music finally stopped at 1124 which I was loaded and ready to go pulled out at 1128