風信子酒店(Bluebell House)

We loved our stay. Free parking. Very clean and spacious. Good location. Close to Windsor and Ascot. Great value. Quiet and safe. We actually extended our stay. Good communication and we checked in with a code.

Lovely family run hotel. Room was clean, spacious and included a fridge and toaster, which saved us money on breakfast! Located close to Legoland Windsor and Royal Ascot Racecourse. Customer service was excellent and the owners were very responsive to text when we had questions.

Just a one night stay but everything was to our liking. Plenty of coffee, tea and hot chocolate, quality biscuits, very clean room, comfy bed and a lovely setting. Quality toileteries and excellent towels. Big fridge for storing your own food, milk etc. The room also provides an iron, hairdryer and trouser press. Communication from Barbara before arrival was excellent, telling us everything we needed to know and Tim came out to introduce himself and show us to our room on arrival. We will definitely look to book here again when we return to Ascot.

Sadly Bluebell House is completely run down,the building is undergoing massive renovations which render it unsightly, the garden is completely unkempt - (warning to parents- there was deadly nightshade, a highly poisonous plant, present) - with broken down fences etc. Car parking totally inadequate. I could go on ad-infinitum but suffice to say that my rating is zero. Oh, and by the way, whilst the direct booking process was straightforward, when I asked to check in at 2pm instead of 3pm, I was told there would be an additional £10 charge.