Holiday Inn 新奧爾良西岸大廈(Holiday Inn New Orleans West Bank Tower)

Really busy part of Nola. Hotel was nice & clean

The check in process was quick and simple. Parking was a bit tight. Cars were parked haphazardly and space was small. Room was spacious but the room was not as clean. We found a dead roach on the floor, large stain on one of the pillows and hair on the shower wall. There was also an odor in the hallway. Overall the staff was nice.

Car club goers were tailgating outside lobby doors, was not family friendly upon our arrival. Front desk staff very professional and helpful. We called twice one night for shower soap replacement . We were promised help, but it never came. Had to call 3rd time the next am, it was replaced promptly.

I really liked this property, ALTHOUGH I left a pillow and a tiny blanket given to me by my mother, which was really special to me. I did call and retrieved the pillow, little cute blanket gone. Whoever cleaned Room 701 on Oct.1, has my blanket. Sharon looked everywhere for me to no avail. So I have to assume the maid took it. So Im really upset. I really hope the person enjoys the baby blanket my mother passed with!! Otherwise, everything else was great. So if someone would like to contact me to find my blanket, let me know. Im upset beyond words!!!

Was handy for catching the shuttle to the Gretna Festival. A little bit on its own in the midst of not much other than the mall across the freeway otherwise. We realized after a few days that the Shell station nearby had most of what we needed for liquor to stock up for the room.

There is no way this hotel is up to code. Mold on the walls above both beds. Mold growing in the bathroom. Black oil looking substance on the curtains. The blanket on one bed had a dirty shoe imprint on it. Worst part, the hotel fraudulently charged my credit card twice. Breakfast cost $14.00 and was completely inedible. The door kept opening up every time the adjacent room opened their door- despite ours being locked- had to lay our luggage against it to keep it secure while we slept. Disgusting carpet. Hotel smelled atrociously

It was an in town stay. The floor had hair in tgem from the previous guest. All of the amenities such as shampoo, body wash, and conditioner were out, and the sheets were stained. I chalked it up to being short staffed. It still was not ok.

My vehicle was broken into,along with several others. Windows smashed and property stolen. No security cameras or security personnel. Realized afterwards the parking lot is a dumping ground for stolen vehicles. Now I know.