假日酒店特拉布宗東部, IHG酒店(Holiday Inn - Trabzon-East, an IHG Hotel)

Отличный персонал. Девушка с почти русским именем Nadia угостила кофе при заселении. Очень дружелюбный персонал. По запросу принесли сухие салфетки и больше влажных. Отель возле дороги, я попросил номер на другую сторону и там было достаточно тихо. Если бы сразу знал, что все в городе посмотреть можно за несколько часов, остался бы здесь, а не снимал в центре следующий отель.

Harika bir otel. Otelin müdürleri, otelin çaliçanlar kibarlar, sicakkanlilar ,samimiler,ilgililer ve güler yüzlüler. Ozellikle yemekleri çok lezzetli. Konumu çok iyi. Temizligi mükemmel. Kendinizi evinizde gibi hissettiriyorlar. Her zaman gelinebilecek harika bir otel.

Our paid breakfast was denied by the hotel staff and we had to go outside for breakfast every day, they insist that our reservation has no breakfast, also there is no parking spaces for our car on Saturday, Sunday and Wednesday night because the hotel has a night club party's on these nights.

Staff are smiling and welcoming … booked a room with breakfast but when I arrived hotel reported no breakfast included ! Room furniture is outdated

We stayed for 3 nights in a short family vacation in Trabzon coming from Istanbul. We were greeted by the reception man and the nice bellman although we arrived very late. Check-in was very quick. Very clean and spacious room. Breakfast was great (not included by default in room rate, but i recommend it). Staff working in the restaurant are smiling and responding very quickly. In short, i strongly recommend this hotel.

The hotel was okay. Its approximately 10 minutes away from the airport. The reception staff were so friendly. Its good for a quick stay. However, the house keeping staff weren't that good. They always forget to clean the bathroom and I have to call them to clean it. They also forget to empty the trash. The room service were kinda rude, we ordered something to be delivered to our room, and when they brought the wrong thing we told them to change it, the man got mad and left us and he never came back.

Rooms were very good Water flowing in shower is poor !!

I stayed in this hotel with my family in July 2022, "Hero's" is a current name of hotel, beautiful and luxurious hotel, room is spacious and clean, breakfast buffet varied and delicious, friendly staff, acceptable price, its 10 min away from the sea, easy to go to any place by taxi and micro-bus. I recommended it

The hotel is very beautiful, super clean and the furniture is all new and comfortable. The service is excellent and the staff are supportive and speak Arabic and English. The food is excellent. Highly recommended!