Out in Laganas for your typical lads holiday, 5 of us. I had my own room and the other 4 lads shared a room. When we arrived, the first thing we was greeted by the reps. DO NOT BE FOOLED! The reps although may seem kind, are there for one reason only and that’s to take your money! 4/5 of us got talked into buying a wristband for €220 each, which allowed us to get free drinks from 12:00-22:00. The reps said we could get anything from the bar. However, when using the wristbands we noted, you could only drink what was on tap (not including bottles or cans) and the drinks you could get were significantly watered down. This was the first disappoin**ent but not uncommon amongst cheap hotels. The reps also mentioned stuff such as being a party hotel with party’s going on until 8am in the morning etc (which is what the general person in the area was looking for). However, quite a few residents at the hotel mentioned they had noise complaints from staff!!! At a party hotel!! At times such as 1am in the morning which is ridiculous. Reps out the way, let’s move onto the rude woman behind reception, named Efe I believe. We were made to pay €35 for the air conditioning which said it was included with the original purchase of the room. I was made to pay €70 cause I was on my own. Then extra charges came for use of safe, city tax all the usual rubbish. Before she was showing me to my room, she tried to convince me to squeeze in with my friends (would have then been 5 to one room). After a lot of back and forth saying that I had paid for my own room already, she finally broke down and took me to where I was staying (on the complete opposite side of the hotel). It was obvious that the intentions were to squeeze me in with mates so she could resell the room I’ve already paid for. Once I had arrived at my room, the state of the room was the worst I have ever experienced in my life. The room was located next to a petrol garage so the view was rubbish. The room had 3 beds, I only needed one. The sheets were absolutely filthy. The balcony was unusable due to a colony of ants taking over the balcony, therefore I couldn’t hang any clothes or towels out to dry without ants crawling everywhere on them. All of this and I’ve gone to have a shower. The shower bracket which is connected to the wall, the bottom half was hanging off the wall so when the shower was turned on, the shower head would swing everywhere and water would spray all along the bathroom (no glass or shower curtain was present and it was an open tiny box shower). I’ve gone to the reception to raise my concerns. The handyman fixed the shower, it functioned as it should however as it was an open shower, the bathroom still flooded everytime after use. They mentioned they would put deterrent down for the ants but they didn’t disappear throughout the whole stay. I complained about the issue multiple times but it was disregarded by the receptionist everytime. I had to put up with the above conditions for
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