發佈於2024年6月24日
訪客
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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每晚最低價格:PLN491
發佈於2024年9月29日
Stacey
Took myself away for the weekend. the location of this hotel was perfect for me to decide where I could go for the day. There's a lot to do in the area, from bowling with an arcade, soft play for children, and cinema. A good selection of places for food and drinks. The train station isn't too far away and opens up a lot more places. The staff at the hotel are very friendly and helpful. They give recommendations and help direct to whatever you need / want. The staff also on arrival ask I'd you have a preferred floor. Stayed here 3 times. I would definitely recommend and stay again if needed to.
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每晚最低價格:PLN279
發佈於2025年8月3日
訪客
這家飯店環境優美,地理位置優越,離埃文河畔斯特拉特福非常近。唯一的不足之處是用餐時間。早餐供應需要更好的管理,或需要一位餐廳經理。早餐經常供應不足,客人必須不斷詢問缺少的物品。
其次,婚禮派對/賓客需要經過一間早餐室才能到達婚禮儀式室。當賓客被引導到早餐室時,飯店客人還在吃早餐。這個房間應該分開,讓飯店客人有充足的空間和時間享用早餐。我們搬到了酒吧區,但情況更糟,因為人們在上午11點之前就蜂擁而至喝酒!
如果酒吧要營業,那就把婚禮賓客引導到一個區域,而不是打擾飯店的賓客。我們感到非常不舒服,感覺像是在打擾他們。
我想說的另一點是,播報婚禮訊息的女士應該對工作人員更有禮貌。我聽到有人突然命令我挪動一件物品……這太粗魯了,讓人無法接受,尤其是在客人或任何人面前,更別提讓相關工作人員感到尷尬了。
所有員工都很友善,我只是覺得他們需要一些訓練或指導,才能更好地管理一個井然有序的早餐室。晚餐很棒,只是有時有點混亂和緩慢。需要更細心。
水療中心和泳池都很棒。
總而言之,我們度過了一段非常美好的時光,我們的房間也非常棒!
我一定會再來的……只是需要再僱用一些員工,如果需要的話,可以考慮季節性的。
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每晚最低價格:PLN415
發佈於2024年11月28日
Yuan
第二天早上需要參加伯明翰商業公園的會議,我來入住,民宿在Coleshill邊上,住的還可以,差不多還可以。我不會再反對呆在那裏了,但沒有什麼特別的吸引我回來。
加:詹姆斯ware等我到的時候給我看鑰匙和房間,他還接了我的第二天早上的訂單,房間大小合適,房間有很多燈,牀還可以,有現場停車位。早餐已經準備好了,當我走到餐廳。
減:在148英鎊附近,這當然不是物有所值。設施有點基本,儘管足夠(茶/咖啡/水壺/餅乾和吹風機)。有一個瓶子用於頭髮/身體洗,浴室裏有一個小肥皂。浴室大小適合一個人。水溫帶在節目中略有變化,但可行。
我的房間在2樓,樓梯狹窄陡峭。對我來說,這還可以,因爲我旅行很輕。但是對於有大行李或行動限制的人來說,這將是很棘手的。
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每晚最低價格:PLN330
發佈於2024年9月27日
訪客
非常不錯,就是地址遠了點,交通不太方便,但老闆很好,比較偏但環境不錯,也是一個不錯的選擇,下次有機會還住
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每晚最低價格:PLN169
發佈於2026年7月26日|單人房
訪客下午5點左右到酒店,前台沒人,我去餐廳,一位年輕的紳士說可以幫我辦理入住,一開始他找不到我的預訂,因爲我通過TRIPS.COM做了,他最終找到了我去我的房間。房間有空調,效果很好。我睡了一個好覺。早上我去餐廳吃早餐,要求吃素選擇。他問我是否要吃素香腸,如果需要,要多少。我點了兩個,還要求他幫我帶的燕麥牛奶。然後我去櫃檯拿其他素食(菇,西紅柿,烤豆子,哈希棕色)和吐司。我吃了一頓豐盛的早餐,咖啡和橙汁。
沒有信用卡塊,退房只是我出口的一滴卡片。
會推薦這家酒店給任何人。乾淨,功能齊全。
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每晚最低價格:PLN259
發佈於2023年9月3日|標準家庭間(2位成年人+2名小童
Cherry Bobo房間很乾淨,入住很快。
工作人員很友好,非常願意幫忙
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每晚最低價格:PLN164
發佈於2025年4月10日
訪客
可愛的房間和浴室真的很好,淋浴和浴缸都散步,牀下的燈光在晚上去廁所時亮起,這在陌生的地方很有幫助。含早餐
陽台是私人的,景色令人驚歎。吃了鴨和天鵝食物,鴨子和魚從任何地方都可愛地觀看Deb
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每晚最低價格:PLN347
發佈於2023年12月10日
Julian
這家酒店環境優美,方便橄欖球和M1/M6,場地和建築都很美,雖然有疏忽的跡象。我們住在馬桶的套房,很累,從網上照片中就知道了,但我們的浴室洗澡有頭髮,堵塞在插孔裏,淋浴不熱,馬桶沖水很差。早餐充其量是平庸的,很多熱的食物都用完了,沒有人注意,我們不得不要求把物品拿出來。工作人員是50/50有些非常愉快,但有些無私,其中一位接待員甚至沒有給我們房間正確的套房方向。如果一些錢花在改善房間和建築上,我會很樂意付出更多的錢,這是一個真正的恥辱,因爲潛力是巨大的!
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每晚最低價格:PLN524
發佈於2024年7月9日
Dawnie
位於斯特拉特福鄉村的一座美麗的木樑建築內。房間很暗但很寬敞。我們住的家庭房有一張雙人床和兩張單人床。房價含早餐。沒有菜單,但服務員說有任何英式早餐組合都很棒。我吃了兩個煮蛋。唯一的問題是缺乏關於前往酒店的常規路線的溝通,因為道路施工導致酒店關閉。在陌生的城鎮中,沒有電子郵件或電話告訴我們如何到達酒店,只能依靠單行道系統,這讓我們非常緊張,而且比預定時間晚了 1.5 個小時才到達。如果飯店透過預訂時提供的座機聯絡trip.com並解釋有關道路施工的情況,我就能得到警告,那麼這個問題就可以解決了。
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每晚最低價格:PLN288