The staff were great and very helpful although do seem to be constantly training new recruits.
Generally you feel relaxed. Food isn't great but its not bad either.
It is the best hotel in the town but does not feel like a top class Protea. More like a corporate driven entity rather than a unique experience - quite impersonal.
FFur baby mamaThe hosts were lovely! I was suffering from jer lag so I had fallen asleep before they came to welcome us but the following day they came to say hi as well. The cabin was beautiful and had everything we needed. Very clean. Spotless! Comfy beds and sofas. Got to see some giraffe and zebras as well as impalas. Amazing sunsets. Will defo go back next year when I return for my annual visit home.