英國薩默塞特設有泳池的酒店

Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.

我們預訂了2晚的放鬆水療週末。基於它是水療酒店。我們計劃整個週末在酒店住宿。  當我們到達時,我們被告知沒有餐廳或酒吧,我們可以使用,因爲它只用於活動。  然後我們在水療咖啡館吃了一些午餐。食物還可以。服務很糟糕。  然後我們去了房間,因爲我們能夠入住。清潔工還在。非常抱歉,非常有禮貌和可愛。房間絕對很棒。大臥室浴室和客廳。  我們出去找了一家酒吧吃東西。當我們回到房間放鬆時,我們發現聚會就在我們下面,滿員。非常吵鬧,吸菸區就在我們窗外。我們打電話給前台,但他們被訂滿了。很高興在午夜停止了這一切。  我們在9.30下吃早餐,剩下的不多,全套早餐都是冷的。當我們詢問它時,我們只是被告知“好吧,它從7歲起就在那裏”,它剛剛在銀盤的側面坐了2.5個小時,沒有熱量或重新加熱的選擇。它不是可食用的。  我們不吃第二天付的早餐。  然後我們以爲我們會在水療中心呆一段時間。哈哈!游泳池很小,沒有地方放鬆,只有幾把塑料椅子,根本不是一個水療中心。它有一個非常小的桑拿和蒸汽房。按摩浴缸不起作用,只是一池多雲的水,有幾個氣泡。  不會推薦。似乎它曾經是,可能是一個很棒的地方,但已經被接管並失去了它的唯一。這樣的恥辱,因爲建築和場地是美妙的。  我必須添加清潔人員和接待處的女士很棒,熱情友好。

Amazing value for money; simple selections of food, compact no frills chalets: could do with a bit of attention to detail with deep cleaning; decent bedding and towels, fantastic and varied entertainment generally throughout the day and late into the evening; most acts are really good. Nice to be able to set up to work remotely in the ballroom during the day and take in the fun that holiday makers are having. The Blue Coats are an engaging team. Drink prices are OK for a setting like this. We are 53 and 58 and on the younger scale of most holiday makers but whatever age, this adult only holiday park delivers quality for money hands down. Bus travels from the road outside the site to Weston Super Mare hourly during the day; beach is just a walk away down the site entrance. Taxi's are affordable if a comfi trip into town is wanted. Can imagine how amazing this establishment will be in summer (and they don't seem to hike the prices to eye watering levels during the warmer months). The range of themed weekday stays (4 days Mon-Fri) and weekend (Fri-Mon) are varied. We need to be in the WSM area for a couple of months - staying at various hotels / establishments, but now we have found Sand Bay, we have chosen to book here for several weeks back to back. For that reason, we have brought our own bedding with us, to personalise our chalet and make it more homely for our extended stay. Reception team are generally welcoming and efficient and Jade the holiday booking team member is ever so helpful. Well done Sand Bay!

優點：酒店員工服務良好，酒店睡床亦都很舒適。 缺點：其實所謂的Spa只是一個熱水池，沒有香味，也沒有什麼特別，不要期望太高。另外，我所訂的是。deluxe room，應該是最便宜的房間，結果，我被編配到一間傷殘人士專用的無障礙房間，廁所和浴室做不到乾濕分離，沒有浴缸，洗澡後整個廁所的地下都充滿水，而且廁所的牆身有霉菌和生鏽的痕跡，在要求了兩次後終於能夠轉換房間，但對於這個體驗，我真心是感到不滿意，如果用接近$2000港幣去居住一個五星級的酒店，我認為這間酒店的性價比不高。最初跟酒店職員要求更換房間，他說所有房間已經全滿，他聲稱能夠以優惠價100英鎊給我升級至套房，在視察環境後，我認為根本不值得，他只出原本進行升級應該是要給450英鎊才能夠進行升級，所以已經給我提供了解決方案。在我洗澡後，廁所的地下真的是完全充滿了水，而且我亦邀請他們親自來觀看牆身的無菌和花灑支架的生鏽痕跡，最終他們才給我成功轉換房間，他們說是有訪客沒有出現和確認不會來臨才會有房間，但他們這個處理我是感到不理想的。

我喜歡查爾頓的房子,真的很古怪。它的風格真的很不尋常。它讓你感覺自己在一個小走廊和古怪的小角落和保姆的幻想世界裏。對我來說,它符合賬單,它做了我需要的工作,但我明白那些沒有得到它的人,並支付了很多錢留在那裏,我明白他們可能會說它有點髒,有點累,有點髒,需要一點 TLC。似乎有一個非常可愛的男人在四處奔跑,做幾乎所有的事情,其餘的工作人員都藏在門後,或者只是不在那裏。我不確定。水療中心有工作人員在場,他們很可愛,樂於助人,善良。我的小房間很漂亮,可愛和舒適,而且足夠乾淨,雖然地方很破爛。對我來說,我真的度過了美好的一天,我一定會回來的。早餐極其基本,但我沒有極高的期望,而且我不是真正的早餐人,所以再次可能不會爲別人做勾選盒,但爲我做了工作。謝謝查爾頓的房子。

怎麼説呢，我在這個酒店和另一個之間糾結了好久最後選的這一家，主要就是被攜程的酒店房間照片吸引了，有着大大的落地窗，透過窗子能看到花園和綠地。但是入住之後發現哪有什麼落地窗，想多了。不知道為什麼訂的豪華套房安排在了三層，窗子就是比較小的，而且外面是牆，基本看不到房間外面是什麼樣子… 非常失望。還有就是房間設施有些老舊，空調一直有異響，吵的很，衞生間挺大但是沒有暖氣，洗完澡很冷，而且洗漱台也特別簡陋… 反正和這個價格不太匹配。唯一可以點個讚的是他家的餐廳還不錯，我們點的幾個菜都挺好吃。

我要感謝工作人員爲我和我的妻子做了一切,因爲我瘋了一個可怕的錯誤,令人尷尬地進入...,我只能說,他們確實確保我不會失望,時間被毀了,上面和除了他們需要做什麼,使我的住宿在我錯誤後成爲一個美麗的住宿......食物很可愛,而且一切都像圖片中一樣,如果不是更好的東西,你自己去看,你應該繼續預訂住宿.......

Special thanks to Manager Emilia and the team at Holiday Express for making our stay wonderful. The hotel was spotless, the breakfast was excellent with plenty of choice, and the price was very reasonable. It’s a great place for families – our kids loved the swimming pool – and the bar was a nice extra for relaxing in the evening. Highly recommended and we’ll definitely return!

我們住在三人間,對舒適和乾淨感到滿意。工作人員非常友好和樂於助人。早餐很棒 - 我們中的2人有完整的英語,1人有鱷梨,薰三文魚和荷包蛋吐司。還有新鮮水果、酸奶、果汁、糕點、咖啡和茶的選擇。都很好吃。位置超級棒,很中心。

我們在這家酒店度過了非常愉快的住宿。雖然酒店有點舊,但它具有迷人的性格,並整體提供舒適的住宿。房間寬敞,牀很舒服,周圍的花園營造了一種寧靜和放鬆的氛圍。