發佈於2024年8月26日
匿名用戶
I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
顯示更多
每晚最低價格:EUR63
發佈於2024年12月12日
Yon-iii房間、陽台、房間景觀和餐廳都很不錯。但他們前台的客戶服務有一點需要改進。
我入住時預訂的房間和實際入住的房間不一樣。他們沒有事先通知就幫我換了房間。我問為什麼,他們說裡面的房間是一樣的。但實際上完全不同。換後的房間完全沒有隱私。我們不得不一直關著窗戶。
入住時我要求延遲退房。他們要我最後一天早上再再問。最後一天,我又要求延遲退房兩小時。他們甚至都沒查系統就拒絕了我的請求。直接說「不行」。我對他們的態度非常失望。而且我查看網站時,明明還有很多空房。
眾所周知,桑給巴爾是度假勝地。度假勝地的大多數五星級飯店都會因為航班時間的關係而靈活安排退房時間。但就客戶服務而言,他們根本不配獲得五星級評價。
顯示更多
每晚最低價格:EUR225
發佈於2024年3月23日
Lunga Sithole酒店很漂亮。它位於石頭鎮的中心。如果您喜歡奢華,那麼這家酒店適合您。我一定會回去。食物和友好的工作人員讓我的住宿變得格外特別。
顯示更多
每晚最低價格:EUR290
發佈於2024年8月11日|標準雙床房
RimmaCherSuch a lovely hotel for a very affordable price. Located in the city center next to those winding shopping streets, very stylish with the vintage furniture on the inside and incredibly helpful staff!
顯示更多
每晚最低價格:EUR58
發佈於2025年9月28日
panpanliang
看有不少差評本來還挺擔心的,到了酒店發現位置挺好,緊挨着石頭城,過個馬路就是港口和沙灘。酒店整體蠻新的,房間乾淨整潔,面積不大但也夠用了,洗澡水很大但熱水持續不了多久,屬於非洲特色了,需要洗快一些。因為朝向問題比較潮濕,晾的衣服兩天都沒有幹,床翻身動靜比較大,除此之外其他都還好。自助早餐每人十刀,很豐盛,吃的飽飽的午飯都省了。前台小哥辦理入住和退房寄存行李時態度特別好,這個價位來説整體還是推薦的。
顯示更多
每晚最低價格:EUR70
發佈於2025年1月29日
Vladislav
一般來說,位於老城中心的不錯的酒店。如果帶了很多行李,請隨時準備出租車不能直接到達酒店,因爲酒店所在的街道是步行的。距離最近的車站步行大約50米。早餐是“瑞典式桌子”。舒適的牀墊和頭。浴室有衣和腳毛巾。浴室/廁所用新管道清洗。房間裏還有電視。
顯示更多
每晚最低價格:EUR82
發佈於2025年11月17日
訪客
位置優越,在石城。酒店房間乾淨現代。自助早餐很棒。需要改進的地方是酒店服務一般。房間空調製冷不好,前台說那天晚上他們沒有任何替代房間。在前台提出水管問題時沒有及時解決。全天的餐廳服務於晚上10點結束,如果你醒來的時候有小吃,就沒有地方買食物了
顯示更多
每晚最低價格:EUR111
發佈於2025年2月11日
訪客
可愛的酒店,房間很乾淨,牀很舒服。工作人員非常友好。我的狩獵被取消,工作人員提供了其他旅遊選擇,非常感謝!
房間裏沒有電話,我想建議甚至在房間裏有一個傳呼器會很有幫助。房間裏也沒有wifi,我認爲應該是一個選擇。
食物很棒,我很喜歡我的住宿,肯定會推薦!
顯示更多
每晚最低價格:EUR106
發佈於2024年4月6日
訪客
Loved this place, everything was great, food, drinks, pool, gym.. baggage storage after check out. Wish i had more time.. and the aircon after 3 weeks without any was the icing on top of the cake.. bed was really comfortable. They allowed an early check in too.. i have absolutely nothing bad to say 👌 staff really friendly and polite as well
顯示更多
每晚最低價格:EUR56
發佈於2025年2月11日
訪客
符合預期,酒店位置不錯,但開車不方便進來,需要走一段石板路進來。房間空間略顯侷促,因為老建築間距關係,窗户基本直接貼着對樓,訂得晚了,也沒其他房型可選了,提前已經有心理準備了。頂樓是餐廳,風景很美,早餐可口。早到了近2個小時,前台幫忙協調空房提前入住。總體不錯,適合在石頭城過渡一晚。
顯示更多
每晚最低價格:EUR70