Upon check in a staff by the name of Shaffiq attended to us with friendliness, warmth and grace. We were upgraded to an executive club room from a club room. The room was very spacious but the sofa and chairs in the sitting room were very uncomfortable. We had a hard time sitting on them. They were too deep and had no back support.
The mini bar was not replenished daily. The full set of towels were not replaced when the room was cleaned. We had to call for replacement. I think the efficiency of the housekeeping has to be improved, although they always brought whatever we requested over the phone very quickly. The point is, if they had done their job properly we would not have to call them to bring us the towels etc.
There should be more varieties of food for breakfast. We stayed for 1 week and the choices never changed. You should really have a rotation of choice of food. The pillows were, although made of natural materials, were too large and high. I coul not get support for my neck and did not have a good sleep for the duration of my stay.
Apart from that, the staff, from the door man, reception, restaurants, housekeeping were all excellent. The atmosphere and ambience of the hotel and rooms were good, too. I would come back to the hotel but the thought of sleeping with the pillows supplied, is keeping me away.
XXiangyoubianzhongguodeJerryZ馬來西亞星級酒店探索之One World Hotel 萬達酒店
這家酒店英文名叫One World Hotel,翻譯成中文則是萬達酒店,讓人不免以為是和國內的地產公司有什麼聯繫,實際上是沒有的。酒店旁邊的大商場One Utama也是被翻譯成萬達廣場,其實也是沒關係的。
因為參加展會的緣故,最後還是訂了這家酒店,在吉隆坡區域算是中高檔的價位了。晚上從檳城飛到吉隆坡,從機場打車過去也要1個小時左右。下車時沒有門僮幫忙拿行李,等到進了大堂才有人來,之後辦完入住手續,儘管我説了可以自己來,門僮還是執意幫我送行李到房間,還好我包裏有馬幣現金,最後是給了5馬幣小費。第二天晚上去機場前回酒店取寄存的行李,發現同一個門僮,也在前台候着客人辦完入住手續,即使那個客人衹是帶了一個20寸的小行李而已。
酒店是2008年年初投入使用的,門口還有一個牌顯示當時是雪蘭莪州蘇丹親臨揭幕的。早餐是挺棒的,非常多東西吃。游泳池也不錯,總體來説還是一次不錯的入住體驗。
訪訪客Upon check in a staff by the name of Shaffiq attended to us with friendliness, warmth and grace. We were upgraded to an executive club room from a club room. The room was very spacious but the sofa and chairs in the sitting room were very uncomfortable. We had a hard time sitting on them. They were too deep and had no back support.
The mini bar was not replenished daily. The full set of towels were not replaced when the room was cleaned. We had to call for replacement. I think the efficiency of the housekeeping has to be improved, although they always brought whatever we requested over the phone very quickly. The point is, if they had done their job properly we would not have to call them to bring us the towels etc.
There should be more varieties of food for breakfast. We stayed for 1 week and the choices never changed. You should really have a rotation of choice of food. The pillows were, although made of natural materials, were too large and high. I coul not get support for my neck and did not have a good sleep for the duration of my stay.
Apart from that, the staff, from the door man, reception, restaurants, housekeeping were all excellent. The atmosphere and ambience of the hotel and rooms were good, too. I would come back to the hotel but the thought of sleeping with the pillows supplied, is keeping me away.