We had our bag stolen on the last night. The police were very unhelpful. We were left with no phones or money or bank cards. The hotel staff helped us contact relatives at home so we could have our flight details home sent to us. Also relatives paid the hotel directly and they arranged lunch, taxi to the airport and assistance with the police forms. Could not have been more grateful. Our 10 night stay had been wonderful up to this point, and the staff made sure that we were ok and did not worry. Would definitely recommend this hotel for location and cleanliness and staff attitude.
Excelente! Lo mejor de todo el personal humano!!! Empezando con las recepcionistas, el personal del restaurante, spa, piscina y las dos barras, animación,las chicas de limpieza. Ha sido una muy buena experiencia!!
Algo negativo, la limpieza de la habitación 943. Habían hasta cáscaras de pipas al lado del sofa-cama del apartamento. El buffet muyyyyyy escaso. Ponen churros y a las 9:00 ya no les queda chocolate. Desayuno salado: bacon, revuelto y salchichas. Los arroces si que estaban muy buenos (poner sobres de alioli, porque lo del mortero, es ajonesa. Así que cuidado con los alérgenos por el huevo). Las camareras del la cafetería muy amables.
las instalaciones inmejorables el servicio muy bien muy buena organizacion ,tuvimos problemas con el tema de alergenos,quizas no lo hicimos bien ,si tienen problemas con los alergenos dirigirse a atencion al cliente y se lo solucionan rapido .Volveremos 100x100
很好
93則評價
8.5/10
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8.9/10
很好
訪訪客We had our bag stolen on the last night. The police were very unhelpful. We were left with no phones or money or bank cards. The hotel staff helped us contact relatives at home so we could have our flight details home sent to us. Also relatives paid the hotel directly and they arranged lunch, taxi to the airport and assistance with the police forms. Could not have been more grateful. Our 10 night stay had been wonderful up to this point, and the staff made sure that we were ok and did not worry. Would definitely recommend this hotel for location and cleanliness and staff attitude.
訪訪客Stayed end of August with my mum and my sister for a few nights. First impressions the hotel is impressive, one of the nicest looking in the area. Location is good, close enough to the beach and ***** without being on top of it.
The grounds and the pools are very nice - however pools are not heated! So even in Aug it was hard to get in!
The buffet restaurant is what you’d expect. Breakfast was good, especially the fresh bacon! Evening meals were a bit repetitive and food was lukewarm. Buffet staff were a mixed bunch. Some happy and friendly… others really don’t want to be there.
Bar staff at pool bar were always friendly. Be warned if you’re not on all inclusive the drinks at the bar are expensive. Around €24 for two vodka and cokes.
If you manage to get a cheap deal… give it a go!