Close your eyes and book this hotel you will be very very happy!! Wonderful staff right all around who will give a homely vibe, with care and attention!! Taj heritage is really lucky to have such amazing people working for them!! Rahul in the larajna BF restaurant was a wonderful soul who took care of us extremely well
Love this restaurant and great respect to Taj for accomodating all our requests!! Will come back to Goa only for staying at the heritage
All staff were great. Facilities were great. Housekeeping gave us mosquito repellent so we could sleep peacefully. Rooms were spacious and clean.
Only issue was during breakfast as it is quite chaotic, but I would blame the guests for that as many don't have common courtesy. Some are picking food with their fingers directly from the buffet and not using utensils provided. Some are standing close to the buffet and eating their meals without any concern for other guests.
Overall a great stay and would definitely stay again.
訪訪客Здравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.
訪訪客Having arrived at st Regis Goa our expectations were high and we were truly looking forward to spending Chinese new year eve. On arrival everything seemed a bit chaotic in the lobby and then I soon found out that they were expecting a wedding and the next day was fully booked because of that. As we got through the day I noticed that the staff were all paying attention mostly to the wedding preparations and not the in house guests. From this hotel I expected a better service to be honest and even the so called special butler assigned to us was responding with delays of almost an hour which is not nice for such a so called high standard hotel. Nonetheless we enjoyed our stay but decided against having dinner at the property because even though I mentioned it is Chinese new year no special do up was done for us so even though I did not expect given that we were in India and they don’t celebrate obviously but since I did mention at check in this would have brought out Regis standards in a big way as they are known for worldwide but no special thing was organized for us. The shower drainage was blocked and I had to unplug the cover just to let the water drain out. This should be checked before guests arrive. Even the towels had this strange odour which only means it was not laundered properly. Otherwise the property is great but they should improve for the standard they portray and the rates they charge. Also another point to note is that while booking through trip.com I booked a better level room and after I paid it was immediately cancelled and refund was provided but strangely when I tried to re-book the price had gone up significantly and this is not a nice thing to do to guests. Now I’m not sure if this was the booking app failure or failure on part of the hotel but notable to mention nonetheless. So I opted for the normal lagoon room instead because I felt cheated and didn’t want to pay more for something that was clearly indicated. Pool was fantastic and room was decent but big mosquito problem on the property. We actually stayed next door the previous night at holiday inn and didn’t notice mosquitos as much as here so beware and get enough repellant. The carpet in the room also needs to be deep cleaned as it was literally black with dirt. Even spider web in the room. Shocking for a Regis hotel. Hats of to the garden cleaning ladies who do a fabulous job and the valet and entrance staff and the guy who gave us a nice welcome and welcome drink. Breakfast was fantastic so speaks volumes of the chefs and staff behind the scenes. Highlight of the hotel no doubt. Best one so far in India!
訪訪客The Vivanta Goa Panaji is an excellent hotel. My wife and I travelled from the US to visit in Goa. The hotel has an excellent location near the Campal Gardens and is a very walkable location. We walked to Fontainhas and into the city area several times. The rooms are well appointed and very comfortable. The hotel provided plenty of bottled water, more than we could use. The pool area on the rooftop is a great place to cool off and relax after touring, and the food/drink selections and service were very good. Our booking included the breakfast buffet, which I HIGHLY recommend. There was a very large selection of food, including western /continental, Chinese and Indian. There must be over 30 things to choose from, including whatever type of eggs you could think of, waffles, pancakes, dosas, etc. The quality was excellent, the hot food was hot and cold food was cold. We also ate at the hotel at least one evening for the buffet. It was also extremely extensive and high quality and a very reasonable price. The staff was amazing and the servers truly took an interest in making sure we were happy. They made suggestions for what to try, and if you let them know you are an adventurous eater, they will help you to experience something new and exciting to taste.
The hotel is part of the Taj group, and their attention to quality and service is apparent. We will definitely stay at the Vivanta the next time we are in Goa.
訪訪客I am so glad that I chose this hotel in the last minute. Had very great experience staying here. I would highly recommend others to experience their hospitality and ambience.
DDanielAn absolutely delightful stay. I highly recommend this place to everyone and especially those looking to relax and unwind by the beach. Not ***y places in India are like this. The facilities and staff are all top notch. Very professional and polite. They took care of all our needs without hesitation. There's a nice garden to walk at night, with direct access to beach and security guards on both exits.
The resort had very ample variety of food, with different restaurants to choose from. Though perhaps a bit overpriced compared to equally good restaurants nearby.
Overall, I wished we had stayed a little longer but already had flights booked. Definitely will come back when I'm back in Goa.