I thoroughly enjoyed the the stay at the hotel Crystal was very helpful at the front desk the rooms were clean and everybody there was very nice and courteous will come back again
Will recommend to anyone to go and enjoy Helen Georgia stay at the country inn & suites by Radisson
很好
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8.2/10
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9.1/10
非常好
訪訪客This trip was booked to celebrate a birthday for my niece. The customer service was excellent as all of the staff was friendly and accommodating. However, the problem was with the spa service, one of the restaurants (Linger Longer), and construction on the site. My nieces messuage was below average and when asked how her spa service was, she explain that the service she received was below average at best and she was not satisfied. She was compensated by the team that was checking us out at the Spa with half off the service. However, she did not receive the message that she was expecting and was disappointed as this was for her birthday. The second issue was with our dinner at the Linger Longer restaurant. Our appetizer was deliver to us very cold. We informed our server and she apologized and brought us back another appetizer only a couple of minutes before our main course arrived, and the replaced appetizer was only slightly better than the first one they brought out. The main courses consisted for my niece had to be sent back because it tasted sour as if the fish was not fresh. She is not a person that complains much, but the food and the messuage were disappointing, and put a slight damper on her birthday. The last issue was all the construction going on next to where our room was located on the lake view. Because of the construction noise during the day and early morning, it disrupted the piece in that room. I explained this to the front desk and she was very polite and asked if extending our stay for an additional hour would be helpful since we had experienced a few issues with our stay. At this point we had already checked out, so staying an additional hour in the room would not be much of a help, as well as the construction going on. There were good and bad with this stay, as I have explained the problems. However, the lake and the amenities were superb and the courteous staff was fantastic and that helped things from being a failed birthday celebration for my niece.
訪訪客This is a great little pet friendly hotel right off I20. It’s a great value for the price. Breakfast is cold cereal, hot oatmeal, fruit, yogurt, toast with butter and jelly, coffee, packaged muffins, chocolate covered donuts, powdered donuts, and 3 different juices. The pool looks nice and clean, but we didn’t have time to use it. There were a few cosmetic problems that were minor. Things weren’t “pristine” but they were definitely clean, comfortable, and at a very reasonable price. We plan to stay here every time we travel to western Georgia.