印度果阿的3星級酒店

I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros. Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression. We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice. However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep. We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel. The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional. Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website. We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns. Yours faithfully,

一線的漂亮酒店!酒店的領土是一個花園,裏面丟失了木屋的客人。很多不同的熱帶植物,其中的房子是這樣,客人不,感覺自己是孤獨的,每天都有酒店的領土被祝福:,沙,種植,水。我甚至覺得每個石頭和石頭都被愛戴着。在復座時總有人在班,甚至在夜間。你可以在任何問題上問問,並且總是有幫助。小屋,簡單的木製,但房間裏有所需要的:茶水,冰箱,空調,茶水,咖啡,糖,每天一瓶水,每人一升。房子和內部的照片都符合現實。(我們的房子就在水塔附近,當水塔擁擠時-水從外面流出來,大聲吵鬧,每天任何時候都不行。工作人員無法解決這個問題,所以把房子從塔外帶走。電力(像戈亞的每個地方一樣,經常斷電,但幾乎所有東西都恢復過來-可能發電機放置。但是熱水沒有問題。領土上有一個小池。當海上有強浪,無法進入水面時,他非常救命,特別是那些帶孩子的人,游泳池附近有淋浴,靠近廁所。游泳池的毛巾-在復活節上可以要求。桌子上有一道沙灘上的酒吧菜單。酒吧可以訂購,可以送到房間或游泳池。沙灘上,沙龍酒店的客人免費。沙龍附近有水,可以把腳從沙灘上。這是客人的好好照顧。吃晚飯或去商店-可以在附近街上選擇咖啡館-去7分鐘忙。我們非常喜歡酒店,推薦!!

The location is right on the beach and near to lots of bars and restaurants. At the moment, there is a rule in Arambol about live music stopping at 10pm so it isn't overly loud. You can hear the sea when the music is not playing. It is at the quieter end of Arambol beach (regarding sunbathing tourists) which I liked but there is still music playing. This may or may not appeal. The room was basic, but clean when I arrived. I stayed for 6 nights, and they never came into my room. Not to clean, not to empty the bathroom bin. Not for any reason. That is fine by me as I am ok to empty my own bin, but may bother others. The linens and towels were old but clean. Weirdly, I asked for an extra toilet roll after day 4, and I was told I was entitled to only one but that they would make an exception! The length of your stay appears to be irrelevant to the amount of provisions. They also didn't provide a top sheet. I asked for one and he seemed uncertain if I cold have one and said he would let me know later, then forgot (and apologised later). They said I had a blanket and could use that - but those are rarely cleaned so I didn't want to use it next to my skin. It was actually okay as I didn't end up needing it, but if there had been lots of mosquitoes there would have been zero barrier. The owners were friendly and said hello whenever I passed them.

酒店在好地方。房間和食物都很棒。服務很好。下次當我訪問goa時,一定會只住這裏

Benaulim Fortune resort is a beautiful property situated very near to Benaulim beach. Room size is good. Few shortfalls I observed: 1. Room fan regulator was not working. 2. Split ACs were not cooling (no centerlise ACs in resort). 3. F&B ground level team waiters consider guest as fool.. they suggested to try rice kheer in desert and you will not believe that they poured rice in to milk and served when I complained about that then he said he will not charge for this. Such unprofessional attitude are not expected in a brand like #ITC Fortune

我在季風季節去了,旅捨不得不採取預防措施,防止任何洪水,蓋上巨大的蓋子,使它看起來像是在建設中。所以,如果你在季風季節去,如果它不像照片,不要感到驚訝。我沒有抱怨,至少它防止了洪水。工作人員都很棒,非常好,只是不是無現金的旅館,所以一切都通過他們的應用程序。我在非高峯期去了,所以沒有太多的旅館氛圍,人們大多堅持自己的團體。除了幾個咖啡館外,旅館周圍沒什麼東西,但有一個非常平靜和放鬆的環境。步行5分鐘即可到達曼德雷姆海灘,在那裏你可以步行*****完整的海灘去阿拉姆博爾,也去甜水湖。總而言之,服務和清潔度都很棒,位置還可以,除了一個小游泳池外設施不多。

Второй раз останавливалась в этом отеле! Хорошее место для отдыха между перелетами. Приятные домики, хороший завтрак, можно поплавать в бассейне и гулять по красивой территории отеля. Советую для остановки на 1-2 дня.

The room was fine, but the washroom was pretty unhygienic and i had to keep asking for basic amenities, they weren't provided in the room itself. Maintenence is not done well and even the cup placed in my room was very dirty.

該物業位於南果阿至少3個海灘的中心..科爾瓦海灘,塞納巴蒂姆海灘和貝瑙利姆海灘..它的靈感,它位於一個非常安靜和寧靜的街區. 我們的套餐包括早餐,非常好,無限。 WiFi工作得很好,房間非常整潔乾淨,浴室和游泳池維護得很好,在這個炎熱的天氣裏,非常受歡迎。 前台的入住很順利,客房部的工作人員,特別是Dijen以及餐飲工作人員都非常有禮貌和樂於助人。 總的來說,這是一個放鬆和愉快的住宿,我們肯定會再次訪問。強烈推薦維加精品酒店在南果阿住宿。