印度喀拉拉邦的3星級酒店

我們在Ernakulam的普拉亞納酒店住宿總體來說是一次非常好的體驗,主要是因爲工作人員熱情的招待和優質的服務。從我們到達的那一刻起,我們就被安排感受到了歡迎。歡迎飲料是一種令人耳目一新的接觸,爲愉快的住宿奠定了基調。接待團隊高效而禮貌,順利辦理入住手續,並確保我們擁有所有必要的住宿細節。特別要提到行李員,他們非常樂於助人,臉上總是微笑,他們的專注給人留下了深刻的印象。 酒店的位置是一個很大的加分項,位置便利,無論是觀光、購物還是商務,都很容易在城市周圍走動。無障礙環境和周圍環境增加了整體的積極體驗。 雖然我們真的很欣賞這項服務,但有幾個方面可以改進。酒店底部的餐廳在食物選擇方面沒有提供太多種類,這有點令人失望。如果有更多的選擇,特別是對於那些停留更長的人來說,這將是很棒的。房間沒有水壺,這是許多旅行者期待快速喝一杯茶或咖啡的東西。缺少洗澡立方體(淋浴圍欄),使浴室體驗變得不那麼方便。我們也面臨一個問題,毛巾即使在要求後也沒有提供,這是一個小失望。 儘管如此,工作人員的奉獻精神和整體的舒適感掩蓋了這些微小的不便。他們的細心,禮貌的行爲和樂於幫助使所有不同。儘管有一些缺少的設施,但熱情好客和優越的地理位置使普拉亞納酒店成爲旅行者的絕佳選擇。我們感謝對我們的溫暖和關懷,肯定會考慮將來再次入住!

We were in Kovalam at this property for a week. First things first, the rooms we got were nice, had a decent balcony overlooking the front of the property, the air conditioning and hot water worked well. It is really close to a wonderful beach, some small shops and local food joints and only a short walk away from a quiet beach and spots that you could enjoy. The property itself had a lot of work going on, so I can understand that they were preparing for a major tourist season and it might become better. The pool was dry and I was hoping that I'd get to enjoy some pool time but that did not happen. Perhaps due to the low tourist season, the restaurant had limited dish choices but the food was good. The staff is very sweet and nice but the hotel can do with some more thorough upgrades with housekeeping, such as providing fresh towels timely and so on. Otherwise, the hotel is nice but my family and I felt that for the price we paid, we could have gotten more for the price. Nevertheless, it is a good and decent hotel, I wouldn't keep high expectations. It will certainly get 10/10 for it's location and sweet staff. This is not to reflect on the hotel management or staff directly or negatively but it would be nice if they set ground rules for some big tourist groups they get, particularly the Gujarati tour groups, in reminding them of maintaining the calm and quiet on the property. Again, it is more about the tourist behavior than anything on the hotel itself.

這是個美麗，小眾，具葡萄牙風情的當地高端品牌酒店。雖然入住時酒店幾乎滿房，我所有大大小小的要求，（包括因為怕吵換了兩次房間）無一不被滿足。到達當晚在泳池旁邊用餐邊欣賞當地傳統舞蹈音樂，燭光裏別有一番滋味。所有的工作人員都很友善專業。在新上任不久的主廚無微不至的關懷裡，用了幾天美味的早餐。之後沒吃完的水果盤也免費幫着送到房間。圖三是有200年之久的猶太人的療愈泉眼，至今還有許多猶太人專門來浸泡。酒店在很方便的位置，出門就是各種購物和景點。步行到海邊也衹要幾分鐘。

在酒店度過了一個美妙而放鬆的住宿。從我們到達的那一刻起,工作人員就熱情,熱情,並在我們整個住宿期間細心。特別要提一下前台的Himanshu和Priya,他們非常有禮貌,樂於助人,讓我們感覺很舒服,他們友好的態度和協助的意願真的脫穎而出。 房間寬敞,特別乾淨,維護得很好。其中一個亮點是房間的美景,使入住更加愉快。酒店的整體氛圍令人愉快,房間提供了一個舒適的空間,在一天的觀光後放鬆。 自助早餐有多種選擇,雖然味道一般,可以改善。不過早餐期間的服務很好,工作人員細心,有求必應。 總體來說,是一次非常愉快的體驗,特別是因爲熱情好客,房間寬敞乾淨,景色優美。工作人員的迎賓性,特別是Himanshu和Priya,給人留下了積極的印象。我很樂意再次入住這裏,並將酒店推薦給其他人,尋找舒適的住宿,熱情好客。

We had two nights stay at picturesque ILLKKALAM LAKESIDE COTTAGE right on the banks of the lake and were. pleasantly surprised as the nature unfolded before us. Good location with good facilities and access to all amenities surrounded by organic farm , nature at its best. Good service through out and personalised care by friendly staff. Freshly cooked homemade tasty food served to your room and relax in front of the room looking over the lake with boats passing by and beautiful sunset views. The best part was the relaxed private sunset boat ride on the lake for two of us with stunning views starting right in front of our cottage. Susan Salin and team have done a wonderful job in making avail of this wonderful property for fortunate few like us. Special thanks to Asha and Arjun who were always helpful and giving us information of local tours and cultures. Not to forget those amazing cooks who cooked meals as per our taste We will definitely going to return and recommend to our friends to visit ILLKKALAM LAKESIDE COTTAGES Thanks once again for serving is the best treat Keep it up 💕🙏😍

這是一個偉大的財產,被如此巨大的包圍在茂密的森林地區,房間,服務一切都是驚人的,最好的部分甚至食物供應。作爲一個如此大的度假村,服務是一流的,因爲無論您要求什麼,服務都是以閃電速度提供的。接近的道路很窄,但維護得很好。肯定會推薦給其他旅行者

The hotel is located near Kochi Airport, about a 5-10 minute walk from the airport. The hotel has 24-hour security and staff. From the entrance to the restaurant, the service staff were all very friendly and welcoming! The hotel signage is clearly marked, parking is very convenient, there's a pharmacy next door, and shops are about a 10-minute walk away. The surrounding environment is relatively quiet. The room was generally clean and spacious, but there was no hairdryer, and the shower gel and shampoo looked used and a bit dirty, making us hesitant to use them. Furthermore, the hotel included airport transfer in the booking, but we received no response despite repeated inquiries on the day of check-in. So, although we filled out the form, this service was not offered. On the day of arrival at the airport, we used Uber to get to the hotel. If the hotel does not offer this service, please do not make the form available; it will cause inconvenience!

我不明白爲什麼這家酒店的評級如此高......還說據稱有免費的從/到機場的轉會,我讀了評論並預訂了這家酒店,但沒有提供轉會(晚上對女人來說,這是不可能的)。牀很不舒服,頭像石頭......靠近一家轉運酒店和舒適的牀幾乎相同的價格......唯一喜歡的就是一個好心的登記經理

感謝您的精彩住宿。最初,我們認爲它只有一間臥室,但它的整個公寓有2間臥室。我的家庭的每一位成員都對這次體驗感到非常滿意,從優越的地理位置,提供的設施,方便前往寺廟和當地市場。 由於物業離古魯瓦尤爾寺很近,我們得以在寺廟呆到當天最後的波加,見證塞維利遊行,並在晚上參加寺廟關閉儀式,使我們的訪問更加特別。公寓乾淨整潔,顯示的所有設施完好無損,非常可用。房東也,總是與我們聯繫,並在我們要求時指導我們。入住是晚上11點,非常順利。公寓非常安靜,就像“遠離家鄉” 總的來說,是一次可愛難忘的住宿,我們期待將來再次入住這裏!

整潔乾淨的空間,設施,他們在MakeMyTrip中提到的都很滿意。特別是工作人員有良好的行爲。他們毫不猶豫地隨時需要什麼要求。真的很感激👍