美國堪薩斯州的3星級酒店

酒店在市區，房間比較新也很乾凈，早餐還不錯

I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price. When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay. The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event. What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option. I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues. The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.

Such a beautiful place to stay. I loved the location as well. We stayed in the Mayan room. I loved everything about it. The o my thing if I could change it would be little more space in the rooms. We found that we was dancing around each alot and could hardly move to get luggage situated. So that part left me little flustered for lack of space in that aspect. Otherwise I have absolutely no complaints. Was very clean and the bed and pillow was like sleeping on clouds. Loved that very much. Was so very comfy and cozy. Loved how they bring your room service with morning breakfast that was nice. The stay felt romantic and overall we had a great time and I would definitely stay again. Im sure we will be returning for yet another anniversary. We was here celebrating our 25yr anniversary and it was perfect! The staff are accommodating and friendly and the chateau is stunning. I highly recommend to others who are looking for a fun different themed room with a jacuzzi too. Lots of TV channels they offer as well. Thanks for everything!

酒店很乾淨,工作人員很友好。但是,就設施而言,除了冰什麼都沒有,小吃站在那裏,但裏面沒有什麼可以買的,沒有自動售貨機。包括的早餐是一些預先包裝的鬆餅和營養酒吧,咖啡和果汁。   附上房間圖片,門框完全壞,門幾乎不開不關,馬桶圈壞的,衛生間的排氣扇掛在天花板上,煙霧探測器掛在電線旁。如果你試圖洗澡,淋浴不會關閉,插頭在試圖洗澡時無法保持浴缸裏的水。 這些問題大多是例行維護項目,對於$87.14,我至少會除了維護良好的酒店房間,118房間不是那個房間。 感謝您有機會提交評論。

需要設施維修。

位置真的很堅固,街對面有一些體面的餐飲。房間很乾淨,牀很舒服。工作人員很友好和專業,但我從他們那裏得到了一種奇怪的氛圍。不確定那是什麼。Thiis連鎖酒店在肥皂,洗髮水,衛生紙和其他房間設施等方面絕對削減成本。這一切都感覺超級便宜。早餐可以接受。選擇不多。華夫餅不錯,雞蛋過得去,香腸是標準的。連續兩天都不想吃,但按它是什麼樣子就擊中了點。以後不會避免,但肯定不值得紀念。

大牀很舒服,牀單很乾淨,但是燈光很一般,浴室聞起來像無煙房的煙味。一樓地板不平,地毯不是很大,有點陳舊。我只住了一晚,所以還可以。.電視,微波爐和冰箱都不錯。我沒有早餐,但味道很好。位置靠近K州,但周圍是舊的破舊建築和空置的存儲。晚上外面的燈光很亮,所以很好。總體一般的住宿。前台工作人員很好,但辦理入住確實花了一段時間。

工作人員很友好。沒有清潔問題。氣味很乾淨,但不是進攻性的。健身室是標準的,但又幹淨又幹淨。早餐也很好。有熱的食物,而不僅僅是穀物和吐司。淋浴水壓很好。室內游泳池看起來不錯,但從未參觀過。 這是一棟較舊的建築,但從我所能講到的來看,它得到了維護。浴室的瓷磚很冷,但很乾淨。我唯一的抱怨是,調整恆溫器似乎沒有起到什麼作用,因爲房間很冷。我只是把它關掉,這樣它就不會把冷空氣吹進房間,因爲我幾乎不在房間裏,除了睡覺和準備參加一個車間。 如果我在這個地區,我計劃將來呆在這裏。

我們喜歡希爾頓大使館套房!其安全和清潔的頭號原因!我們在那裏住了6晚,感覺就像家一樣。他們有冰箱,微波爐,咖啡機,臥室和客廳的電視,以及我們爲嬰兒要求的嬰兒牀!二樓洗衣加分!他們的早餐很棒,但是,你知道,六天的早餐一樣?我寧願睡覺。LOL!說真的,我們喜歡我們的房間是多麼的舒適!

我們住得很開心婚禮組的一部分和幾十個家庭成員住在這家酒店。工作人員非常友好,豐富...,早餐期間早上尤其重要!食物很好,他們做得很好,把東西保持飽滿和熱。我唯一的抱怨是我們的特大牀房挺小的,牀頭靠牆和浴室共用...所以早上“噪音”是個問題。