美國密西西比州的3星級酒店

Service was for the most part great but i asked for a higher floor in the notes when i booked but was placed on the first floor which was no No problem! I specifically booked this hotel because of the 2 tvs in the room because I’ve stayed before but upon arrival and seeing my room didn’t have both tvs i immediately wanted to change rooms because that’s what i specifically booked for along with the sofa bed because thats what the picture displayed ! I asked to be moved to another room, and was granted the request! But was also informed the hotel was removing the 2 tv option but was banking on a room that still had it available and i saw the hotel was busy that day and didn’t want to be on the first floor with so much traffic! So anyway the receptionist granted my room change to the 4th floor, PERFECT! So me and my family gathered our things and went to the 4th floor only to find a much smaller room, no sofa bed, only a chair and i was like this is worse than the original because if not the tvs i still needed the sofa bed for my boys ! Immediately called and voiced my concern about the cramped room and can we go back to the original for more space, receptionist informed me she had sold it ! It had only been about 5-10 mins top, i was livid at this point! She stated the room i booked was a king room and the room i originally booked was the only one with the sofa bed, like whatttt why was i not informed before the move, i wouldve stayed so i had to deal with this cramped room with me, my boyfriend and our 2 boys ! The bathroom was TRASH, i mean absolutely garbage! I asked to upgrade to 2 queens rooms but she said i couldnt because i booked thru 3rd party and i would have to basically buy the room separately! I mean it didn’t make sense whatsoever to me to not be accommodated in some sort especially when i had kids in a 1 bed basic room! Never going back! But the receptionist was cool, i just wanted some type of relaxation for 3 days but we made it work but we will not be returning! And the bathroom was covered in mold, just disgusting!

The grounds and exterior of the White House hotel is wonderful. However, other features of this hotel leave something to be desired. Firstly, if you're looking for a place to unwind by the pool with a great ocean view, you're in luck, but unfortunately the pool is not heated. The dining room was unavailable due to ”construction” or ”remodeling,” so any food ordered (which was good) either had to be room-service or eaten at the bar. I stayed in a standard room with a king bed, which was not very comfortable. The vanity light in the bathroom was only half lit, making shaving difficult. The TV in the room was old and the back light seemed to be going out. There was a small 3 drawer dresser for clothing, but other than that, really nothing other than the nightstands to set things on (but there was a very small bistro table for the coffee maker. And the most frustrating part, the AC unit either made the room VERY cold or VERY warm. The uncomfortable bed, with thin covers and a bipolar HVAC made getting good rest impossible. For the same price or less, I could have stayed at one of the casinos with better amenities and more comfortable rooms.

我用trips.com預訂的,具體說是帶陽台的豪華房 vs帶陽台的標間。我和經理談了這件事,她說給我看郵件或者去trips.com。我試圖把它拉上來,但它沒有發現,我清楚地告訴她我爲房間付出了更多的錢,她說,我想要的房間更便宜,但沒有尊重它。她告訴我如果我改變它的價格變化。我爲接待工作了15年以上,從來沒有遇到過不太包容的人。

我們真的很享受我們的時間,我可以誠實地說,淋浴是我一段時間以來在酒店裏最好的淋浴。水變得足夠熱,我們需要的所有設施都提供給了我們,我們能夠在一個乾淨的氛圍中度過美好的時光

前台工作人員白天輪班總是友好的,所以很有幫助。不幸的是,中班只有一名工作人員在辦公桌工作,由於幫助樓上的其他客戶,他們在抵達時無法使用20-25分鐘。房間很乾淨,但是洗手池排水緩慢,幾乎溢出。前台確實讓維護意識到,所以將爲下一個佔據那個房間的客戶修復。廁所旁邊的浴缸的門禁面板上有很多灰塵。最令人失望的是大堂/休息室區的打印機不工作,我需要打印文件來參加我的培訓。總的來說,我會再次入住這裏,主要是因爲工作人員的性格開朗,願意保證我的住宿是最好的。

雖然工作人員非常友好和樂於助人, 這個位置沒有達到我們的期望 , 房間和照片不一樣,令人失望,不是世界末日。 我們收到的第一個房間被蟲子覆蓋,聞起來像死蟲,房間角落裏有它們的巢,房間裏到處都是死蟲。 前台的善良女士給我們換了另一個房間,但是新房間不是很乾淨,淋浴間和浴室裏都有很多頭髮, 在路上走了12個小時,我們減少了損失,然後睡着了。 我住過很多希爾頓酒店,老實說,這是我迄今爲止見過的最髒的。非常失望。

酒店大堂有煙味,房間裏也有股味道,沙發牀是我睡過最不舒服的,房間沒有提供牀上用品。去了前台三次,終於弄到一些牀上用品,只有那個牀上用品尺寸不對,既然這麼晚了,我們就處理了。早上退房時,我們向前台投訴讓員工拒絕聽或相信我們的投訴。 我想給更高的評分,因爲這家酒店位置方便,早餐也不錯,但房間和牀上用品體驗真的留下了酸味。

酒店坐落在傑克遜北部的一個不錯的街區Fondren。套房佈置得很好,雖然我們的洗髮水分配器是空的。健身房很棒。工作人員很可愛。早餐很充足,雖然免費。

整體位置至尊 到了那裏就不用開車到處逛了 唯一的缺點就是房間感覺潮溼 這個地方搶個除溼機可能是個好主意 水也排的很慢積極的注意,房間很乾淨,那裏的工作人員很熱情。

我在最後一分鐘預訂了這家酒店,我很高興我做到了。經過漫長的一天旅行,這正是我需要的。他們在一週內幾天在大堂提供小吃/晚餐,下車後對我來說是完美的。所有的前台工作人員都很棒,還有早餐工作人員。房間寬敞安靜。廚房配備了套房內準備餐點所需的一切。如果不喜歡做飯,餐館和便利店都是5分鐘車程,或者沿着馬路走10-15分鐘。