加拿大不列顛哥倫比亞省的2星級酒店

非常樂於助人的員工 - 清潔度非常好 - 房間舒適 -一切都奏效

This hotel was built in 1885 with historical background according to the pictures on the wall. It would be more informative if there was a more thorough descriptions next to the pictures and become a museum like Inn. We stayed in the Superior King room with balcony, the river view was excellent. This little town is very tranquil with relaxing vibe. We loved to stay in the balcony, unfortunately, there is no any BBQ or stove for cooking here, or we would love to stay more days. There is also no sun umbrella or shaded place in the balcony, and it could be very bright and hot even during 11C in the summer. Our room is the closest to the car park, but we can’t access the stairs directly down to the car park. Instead, we had to detour in the hotel, walked the a few levels of stairs with passing two doors to the car park. There are more than a dozen of stairs in the hotel. Elderly and anyone with leg or back problems need to be aware of it. 
Our room has been renovated recently. Everything maintains in very good condition, besides of the air conditioning. The air conditioning system was connected to another three rooms in the same isle. If any of the room turns on the heater while everyone is using the cool mode, the air conditioning will be shown in error. Thanks for Meghan that she was willing to come back to the hotel for us in 5 mins even it was out of her work time. She has been very helpful and nice during our stay. She is the best front desk I have seen on this island. We were happy with our stay, even we noticed that the noisy music from the pub right under the hotel level not only on in the weekend until midnight. However, we felt that compressor next to us had been noisy all day. We only felt quiet after we turned off the bathroom ventilator, air conditioning and closed the window. There was also two washing machines and one dryer on site charging only CAD$2 for each laundry. I think this is the cheapest laundry service on the island. The last but not least is the bath towels. We can’t stand with it snowing with crushes. I would suggest people bringing their towels. And the water pressure was too weak like a garden pot watering.

地點方便，前台服務員好友善，包了早餐。房間偏舊，清潔並不理想，應該是上一入住的客人內衣遺漏了在椅下而清潔居然沒有發現。當致電客服後，酒店亦好快有人來清理，所以沒有選擇更換。

我的房間是120號。隔壁有一台洗衣機，所以噪音很大，即使是半夜也一樣。機器的噪音太大，我根本睡不著。第二天我被換到了270號房間，但房間裡一股霉味，我根本睡不著。廁所和淋浴間也相當破舊。我不推薦這裡。

位置方便，酒店前台特別nice，早餐比一般北美酒店豐富，設施有點舊但性價比不錯，每半小時有機場巴士，很推薦住一晚趕飛機的人

地理位置真的是性價比超高！ ！如果你對一樓酒吧的噪音很敏感，可能會有點吵。還好，但如果你想要設施和服務都很好，就不推薦了。如果你只是想睡個覺，找個臨時住處，那就沒問題了！ ！畢竟是百年老店，隔音和防寒措施都比較薄弱。

總的來說,我的住宿很好,這是一個很好的體驗,燒烤爐很好,位置也很方便,但是通風口很髒,有濃煙味,室外游泳池也很髒。

What a wonderful unique experience. The setting around the lake was beautiful. We appreciated that all rooms face the lake. We enjoyed the amenities, the restaurant and Games area. We would recommend that everyone take the time to tour Ghost Town....sharing the history of the area. It was incredible....loved the train museum! Had a great stay!

我們入住的第一晚非常棒,直到下去吃早餐,煎餅機沒有工作,在櫃檯上噴了煎餅混合物,歐陸式早餐的剩餘選擇非常有限,第二晚att大約上午1230,一大羣客人進入酒店,他們大喊大叫,砰砰地敲門,直到凌晨420點,所以那天晚上不用說沒有睡覺,1240開始的時候打電話給前台工作人員,他們說他們會糾正這種情況。嗯,從來沒有發生過!!!當我早上面對dssk工作人員談論這個問題時,他們說這是一大羣客人,他們無能爲力。我說bis不對,他們可以做很多事情,他們選擇做需要做的事情。他們說他們會讓經理打電話給我們,爲我們忍受的夜晚制定妥協。5天后,仍然沒有電話!!!我們以前住在這裏,回來是因爲這是一個不錯的地方,但是對不滿的客戶缺乏關注讓我懷疑在Ramad連鎖酒店的任何進一步停留。 肯·科布扎

我們的2臥室套房有3層。入口在2樓,沒有電梯。二樓有2間臥室,2間浴室,還有洗衣房。上樓梯,客廳,廚房和用餐區,還有一個化妝室。 房子總體乾淨整潔。但是當我們準備睡覺的時候,看到枕頭下面有幾縷頭髮,挺令人不安的。 我們知道這不是我們的頭髮,因爲我們看到它就像我們睡覺,拿起枕頭蓬鬆;沒有人使用牀。 然後我們打開毯子檢查,蓋子下面也有一根頭髮。 管理層爲此道歉,並真誠,但這對我們的經驗沒有幫助。 枕頭下的頭髮讓我們覺得牀單很可能沒有改變。 其他一些事情:盲人的頭軌鬆了,當我們打開盲人時摔倒了。 廚房裏似乎有食用油/調味品,但空空如也。 總體來說,如果不是牀單上的頭髮,我可能會對這次住宿進行評分。這讓我們都感到非常不安