No elevator access to where the residents stay. Had to carry all my bags up a flight of stairs along with my family after driving for 15 hours. And then had to walk across the entire site of the hotel because there was no elevator access to where my room was. They have carts at the door to allow you to bring in all of your stuff but then you have to take it all off the card and carry it all up a flight of stairs. All while the staff stares at you and smiles. The beds are atrocious and incredibly uncomfortable. Half the electronics in the room don't work. When I asked for some towels, they never showed up. When I tried to go down in person to get them, I was told to wait in my room. This place is the worst. Only stay here if you have no other option
翻譯
Dave
入住日期 2023年10月
家庭旅遊
2.0/5
發佈於 2023年10月31日
The woman at the front desk was pretty rude. She had a head scarf on and showed little interest in helping us. We ended up going to the other receptionist and got the help needed.
We booked a month prior and I we could have paid ALOT less if we waited until the day of the book instead.
Rooms are damp and have out dated furniture.
The lounge, pool, coffee shop and fitness areas were all very nice and helpful staff.