第一次到亞庇,朋友選擇了住Marriott ,而我選擇了Le Meridian ,價格上,Le Meridian 會更加貴一點;位置很方便,房間也足夠大,但五星級酒店來講,配套設施很一般,房間洗手間洗手盆太淺,每次開會容易漸到身上,而旁邊可以擺放洗漱用品的位置也很少;2樓泳池的沖身及桑拿房設施陳舊,沖涼間甚至連掛毛巾的位置都沒有,更加無處可放沖涼用品!
另外,房間清潔方面:我住了3晚,清潔人員每日清潔都無更換拖鞋及刷牙套裝等,每日都需要打電話request,可以理解環保理念,但牙膏都沒有怎樣刷牙呢?
酒店工作人員態度都很Nice,美中不足是2樓康樂設施外面的前台小姐姐不太有笑容,問她什麼都是冷冷的,而且上班一直在看手機視頻、吃東西,嘴巴周圍都是食物殘渣🤣
整體感覺不錯,會再去亞庇,但可能會再嘗試其它Hotel。
訪訪客Hotel Review
Positive Points:
1. Air-conditioning was very effective and kept the room comfortable throughout the stay.
2. Great window view – beautiful sea and jetty scenery that adds to the relaxing atmosphere. (see my attached picture)
3. Excellent location – conveniently close to eateries and the jetty, making it easy to get around.
4. Reasonably priced in-house food – offers good value for money for guests who prefer to dine in.
5. Complimentary extra bottled water was provided upon request, which was appreciated.
6. Friendly and helpful staff across all departments – from housekeeping, café, and maintenance to the front desk. Everyone was courteous and attentive.
7. Special mention to the chef – a very kind and gentlemanly person. On our first day, we ordered 6 fried eggs for breakfast, assuming they were included. The chef initially didn’t inform us of the RM2 charge per egg and kindly did not charge us for them. When we later tried to order again, he politely informed us about the charge. We truly appreciated his honesty and kind gesture.
8. very nice grilled meat at the roof cafe (5th floor).The promo price is 5 sticks for rm9.9 . worth to eat!
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Areas for Improvement:
1. Limited breakfast buffet selection – mainly local dishes such as chicken, eggs, vegetables, rice, or noodles. While the food was tasty, there were no options like fresh milk, cereal, or egg station. Fruit choices were also limited to just bananas every day.
2. Window leakage during heavy rain – rainwater entered the room. However, the staff responded promptly and mopped the floor immediately.
3. No robe hooks in the bathroom – makes it inconvenient to hang clothes or towels.
4. Shortage of bath towels – clean towels were only available in the late afternoon after laundry was returned.
5. Extra blanket charge – an additional around rm50-60 was required if requesting one more blanket, which felt a bit expensive.
6. Low water pressure in the shower – the water flow was quite weak, making the shower experience less enjoyable.
7. Housekeeping quality needs improvement – there was sand in the room, and although we informed the staff, it was not cleaned properly even after the feedback.
Extra Tip for Travellers:
There’s no laundry shop in Semporna town, so do remember to bring enough clothes for your stay.