墨西哥哈利斯科州的5星級酒店

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

優秀的酒店，乾淨，員工友好，每天晚上 9 點都有免費表演，但我不喜歡各種各樣的表演，因為衹有當地住宿，海灘不清澈的水很臟，在海灘上我想放鬆一下，享受陽光晒黑當地過來賣東西太煩人了。我不會再回來了。抱歉地說。我寧願呆在我家去我家的海灘。失望的。

由於航班取消,不得不意外入住這裏,但我和我的妻子非常高興!這個地方很大,位置完美,就在機場旁邊。不幸的是,他們不提供出租車服務到機場,但有出租車總是可以帶你在那裏,司機會試圖撕裂你,收取你20美元,甚至5分鐘的車程,但當地人只支付5-10美元的最高;所以不要掉下去。 但是酒店對我妻子和我來說是一個受歡迎的驚喜。購買自助早餐添加!我們沒有最後支付90美元早餐,如果我們預付了大約40美元。不要費心在椰子中購買酒精飲料 - 它的價格過高,你得到的酒精很少。絕對可以享受入住時提供的免費優惠券/服務;您會得到一些包含免費飲料,龍舌蘭酒和水療中心的優惠券書。這些是額外的福利。房間夠好,不是高檔豪華,但酒店其餘的令人印象深刻,巨大的游泳池很棒。

Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.

度假村本身很漂亮。我們可以看到日落的美景。我希望食物和餐廳的選擇有更多的品種。令人驚訝的是,我以爲墨西哥餐廳不是那麼棒,但我喜歡意大利的地方和海鮮餐廳。工作人員非常友好。不知爲什麼,Veranda餐廳的熱量總是令人窒息,讓用餐不舒服。這個複雜的需要更多的電梯,你最終在周圍等待了很多。另外,我希望有更多的娛樂。跳舞是如此有趣,應該每晚。總的來說,我很喜歡我的住宿。

It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

很不錯的住宿在寬敞的房間。早餐不錯。 這是一個挑戰,或者幾乎不可能在早上或晚上晚些時候獲得一條新鮮的毛巾或更多的水。 工作人員的幫助意願是平均的。 除非提供信用卡,否則酒店將提前向客人收取費用。

酒店雖然拉老，但是還是比較乾淨的。穿過馬路對面就是展館。不得不狠狠誇下這裏的早餐，種類很多，後來去了墨西哥其他城市的酒店，早餐真的和這裏差很遠，尤其是那個蔬菜汁，每天都要來一杯，後來到其他酒店喝的蔬菜汁真的一言難盡，不還賣相還是口感。非常推薦。

服務令人難以置信,服務員和所有工作人員都非常友好。酒店很冷,在我訪問期間不是很忙。我總是在游泳池旁邊,或者在海灘和餐館找到房間。