墨西哥哈利斯科州的5星級酒店

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

優秀的酒店，乾淨，員工友好，每天晚上 9 點都有免費表演，但我不喜歡各種各樣的表演，因為衹有當地住宿，海灘不清澈的水很臟，在海灘上我想放鬆一下，享受陽光晒黑當地過來賣東西太煩人了。我不會再回來了。抱歉地說。我寧願呆在我家去我家的海灘。失望的。

Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.

度假村本身很漂亮。我們可以看到日落的美景。我希望食物和餐廳的選擇有更多的品種。令人驚訝的是,我以爲墨西哥餐廳不是那麼棒,但我喜歡意大利的地方和海鮮餐廳。工作人員非常友好。不知爲什麼,Veranda餐廳的熱量總是令人窒息,讓用餐不舒服。這個複雜的需要更多的電梯,你最終在周圍等待了很多。另外,我希望有更多的娛樂。跳舞是如此有趣,應該每晚。總的來說,我很喜歡我的住宿。

It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

很不錯的住宿在寬敞的房間。早餐不錯。 這是一個挑戰,或者幾乎不可能在早上或晚上晚些時候獲得一條新鮮的毛巾或更多的水。 工作人員的幫助意願是平均的。 除非提供信用卡,否則酒店將提前向客人收取費用。

服務令人難以置信,服務員和所有工作人員都非常友好。酒店很冷,在我訪問期間不是很忙。我總是在游泳池旁邊,或者在海灘和餐館找到房間。

你好， 3 需要改進的地方： - 房間裡有較大的瓶裝水或多於兩瓶。 -更快的客房服務和酒吧服務。 -泳池區的閃電更好。 設施很好，工作人員非常友善。 謝謝

房間還不錯的乾淨衞生，大堂人員都會英語。早餐也不錯。就是吹風機壞了，讓服務人員拿新的過來，也沒拿。下次參展還會入住。就在展會對面。