美國佛羅里達州的5星級酒店

從DC前往邁阿密，住洲際是個明智的選擇。主要是便利，就在海灣公園旁邊，從機場打車過去應該衹有20多刀。因為入住要下午三點，老美肯定不會通融，所以我們是十點多下飛機直接打車去SAWGRASS MILLS——全美最大的奧萊購物，大概需要50多刀，是個哥倫比亞人開車，一路聊，這裏比WOODBURRY的購物體驗收穫還好，各種大牌齊全，尤其邁阿密太熱，秋冬裝的款式尺碼還全。下午四點戀戀不捨打車回酒店，一個黑人老哥開得好猛，入城稍堵。及至酒店，門僮熱情幫提行李，小費少不了，順利辦完入住。訂的部分灣景大床房，房間不算太大，有20多平，床大概有兩米，床品很舒適，衞生間浴缸淋浴俱全，總體比較新，衞生狀況和洲際匹配。第一晚稍作休息，去KASEYA中心看邁阿密熱火和達拉斯獨行俠的NBA比賽，在APP上的的山頂票，每人衹要32刀，溢價12刀。從酒店到場館步行十分鐘，很近便。現場氛圍超讚，比五棵松強，尤其現場DJ、熱舞和大屏切換，不愧是奧尼爾和哈達威的主場，和紐約麥迪遜花園廣場的觀賽體驗一樣，美國人就是比賽過程中各種吃喝玩樂，入鄉隨俗，買了爆米花、🍕和熱狗，還有啤酒（沒要出示護照，小貴15刀），在一片助威聲中，熱火106:102有驚無險贏了。第二天，要坐早班shuttle去基韋斯特，所以全程沒定早餐，洲際內就有個星巴克，早上打包兩份40刀很方便。SHUTTLE集合點就在酒店幾百米外的假日酒店門口，路過CVS補充點零食和水，一日遊是在VIATOUR上訂的，來回KEY WEST衹要沒人49刀，當然參加項目要單花錢。七點半發車，中途九點在麥當勞停車給大家補充給養半小時。而後，就是一連串的KEY和海上公路橋，路過7 MILES,確實美的名不虛傳。十一點到基韋斯特，有六個小時時間在島上閑逛，花45刀每人做了CONCH TRAIN,整整一小時逛遍老城區，司機兼導遊一路繪聲繪色的講述，吹着海風，無比愜意。下車後，去COAST GUARDG改建的商場內，喝了CUBA QUEEEN COFFEE,都説古巴咖啡好，確實醇香絲滑，忍不住買了兩磅。而後，沿着主街，伴着一路各種大公雞，馬洛卡廣場、小白宮、海明威的故居（門票18刀，有定時TOUR，找🔪了六衹貓）和SOUTHERN MOST POINTE,走過一號公路0公里標誌，回來專程去郵局投寄了海明威家買的明信片，寄回中國郵資要1.7刀，緊緊張張，五點半前踏上回程的車，及至返回邁阿密已經九點。下車就直奔排名第一的祕魯菜CVI.CHE 105,是我們來美十天最好吃的一餐，很適合中國胃，點了海鮮飯、烤章魚，甜品太甜了，中國人佔了三分之一，網紅店還不錯，人均60刀。十點半關門，酒足飯飽，幾分鐘回洲際，還是方便。第三天，沒吃早餐，八點半打車去南海灘南角公園，人還不多，全是晨練的俊男美女和大叔，順着海灘走，已經有沖浪戲水的人們，個人感覺比三亞爽很多，我們沒有游泳計劃，走了走打車去WYNWOOD WALLS看塗鴉，很大一片街區，塗一面牆是亂寫亂畫，到處都塗上就變成了藝術，回來看照片更驚艷，街區有些臟亂。肚子餓了，打車去LITTLE CUBA吃著名的SANGUICH,古巴三明治，十一點半我們幸運的有座位，點了CUBANO 和BISTEC,奶昔和熱咖、冰咖，肉多加上烤的焦香麪包，就是古巴肉夾饃，不輸費城READING TEMINAL MARKET的CHEES STEAK,真香啊，國人佔了一半，做好排隊一小時的準備。回到酒店，兩點前退房。去碼頭港遊，雖然沒有趕上游船，誤打誤撞選了THRILL MIAMI,大艇，就我兩中國人，太刺激了，強烈推薦，一人衹要45刀，五十分鐘吧，也是結束了邁阿密三日行。

我的评论有点晚了，但我丈夫和我带着我们的 2 个孩子住在 W，我们有很棒的经历。我们在七月的最后一周在那里。我们住了8天。酒店很漂亮，很高档。很多便利设施。从我们入住开始，每个人都超级nice。我们从阳台上可以欣赏到海滩的美景。我们住在21楼，我们的楼层非常安静。我们的房间很干净，只要你走出电梯进入走廊，总是闻起来很香。酒店很干净。我们的房间总是有人服务。房间超级好。去海滩很方便。代客服务很棒，每个人都超级好。我们没有在酒店吃饭，因为它很贵。总的来说，我们有一次很棒的经历，将来肯定会回到 W。

給女兒定的酒店，找了多家，坦帕衹有這酒店接受18歲的入住，雖然硬件和國內君悦不能比，但是衞生和服務非常不錯。價格比國內的貴很多，在國內可以住柏悦了。

環境：酒店位於南海灘，出門左邊就到海灘了，風景很美。酒店所有房間陽台是斜對着沙灘的。 設施：房間很大，獨立卧室和外部休閑區域，配有電磁爐和微波爐。衞生間有淋浴和浴缸可選擇。缺點是設施有點老舊，淋浴房噴頭上垢面很厚，我房間毛巾有點臟，銹跡之類的。還有洗臉池下水堵塞了，下水很慢。 服務：總體服務還可以吧，不熱情也不算冷淡，美式服務就那樣的。

As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT! Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying. This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation. We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later). The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough! I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine. Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them. The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down. When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this… Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went. A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out. I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful. We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts. Now I need to go through the process of disputing the transaction with my bank. Really? The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand. I am hoping this property reaches out as promised but it holding my breath. Do better Ritz Carlton South Beach! Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.

這是邁阿密我最喜歡的酒店!位置在布里克爾中心,就在商場旁邊。所以可以四處走走。我喜歡位置!設施很棒!我喜歡游泳池,我喜歡健身房和餐館和酒吧。房間超級乾淨,美學優美!整個酒店聞起來很贊,看起來豪華,也很贊。可以免費租城市自行車,陽台上景色令人驚歎。房間寬敞。工作人員非常親切!到目前爲止,我在邁阿密最喜歡的酒店!

我也使用了私人海灘!請注意,游泳池和海灘將於17:00關閉。房間裏有一瓶可以補充的瓶子,能夠在建築物的各個地方供水真是太好了!因爲它比PET瓶更環保。升級到寬々的小型套房,這是一個很好的答案!它可以被4個家庭成員廣泛使用。浴室很大,有獨立的淋浴和椅子。便利設施也很香,◎ 從機場很容易到達,我乘坐優步約15分鐘,價格約爲3,500日元! 從房間,我可以看到隔壁的塔式公寓和海灘。

The staff all very friendly and helpful. As always Marriott never failed me. The price is more expensive that other hotel around but its all worth it.

排在第一排。

景色超級棒，酒店裝修很新。電器用的品牌不錯，感覺整體的衞生打掃相當用心，環境很好，超出預期。建議選套房，適合人多。