阿爾巴尼亞地拉那州的4星級酒店

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.

非常好的位置,人人,,乾淨,裝飾,經典,沒有,牀很好,非常寬,早餐很不錯,也許我還想再多一點水果。否則,還有蛋、、、、菜和、麪包、、比利時、、、各種等。  但是,沒有額外的(比如游泳池、酒吧,除了餐廳之外,什麼都沒有),這不算什麼,但有點不幸,因爲這是一間貴的住。

酒店地理位置優越，而且非常乾淨——所以絕對有潛力。然而，酒店設施一無所有，令人失望。沒有休息室、健身房，甚至連一些讓入住體驗特別的小福利都沒有。此外，對於想早起的旅客來說，早餐開始得太晚了。如果你只需要一張床，那就沒問題了，但除了基本設施之外，就別指望其他了。

Apar**ent was clean and spacious, with all the amenities needed

I stayed here for 5 nights and I highly recommend this hotel. The location is convenient. Nice atmosphere with a beautiful rooftop terrace restaurant and a swimming pool. The terrace restaurant's food and desserts are top-notch. Lovely staff and very helpful ❤️ I’ll definitely choose this hotel again if I come back to Tirana 🇦🇱

缺點有很多，讓我們從主要的開始：如果您是金髮女郎，請在去游泳池時戴上帽子。我有一個灰金發，多年來我一直在努力實現這一目標，但在他們的泳池之後，我的頭髮變成了綠色。我不知道他們往泳池裡加了什麼！ 在辦理入住手續時，當我支付現金時，我被告知我們接受當地貨幣或歐元。我決定用卡片支付，但酒店又多收了 30 美元，我沒有立即註意到，但我一注意到就寫信給技術支援。當技術支援聯繫酒店時，酒店否認向我收取了 30 美元的費用。儘管我有 30 美元以上的付款收據以及銀行對帳單。儘管我有所有證據，他們還是否認拿走了我的 30 美元。當我親自去接待處弄清楚時，他們告訴我，不是他們收取了 30 美元，而是他們應該收取 30 美元，因為他們正在從美元轉換為歐元，從歐元轉換為當地貨幣，這種轉換將花費30 美元。但據說這筆金額是由銀行而不是飯店本身向我收取的，儘管發票本身是代表飯店開立的。我一點也不喜歡它。房間裡沒有拖鞋，順便說一句他們也不否認沒有拖鞋。工作人員的行為非常奇怪。他們的早餐只持續2小時，花費10歐元，但由於某種原因，早餐盡可能少，在附近的咖啡館吃等量的早餐更容易。

優秀的酒店。在市中心外一點。但靠近汽車站和5B城市巴士將帶您到中心40LEK。不過,即使機場也提前安排文本,否則您將支付20美元才能到達您的酒店或城市。酒店對於你得到的來說是一個很棒的價格,雖然我相信早餐價格過高。很乾淨,牀很舒服,淋浴很棒,強烈推薦酒店。位置有點奇怪,但是是不錯的酒店,如果坐公交車去海邊很方便。

我開玩笑說,雖然很短,但這是我在盧奧龍時代在酒店度過的最好的體驗。首先對工作人員的讚揚!!每個人,我的意思是每個人都非常邀請,友好,像家人一樣對待我。房間和場地令人驚歎的事實就像最大的優點。他們從農場到餐桌的精神是活着的,在所有的食物和飲料中都很好(我LOOOVED了生麪糰)。 如果你沒有讀別的書,你需要的所有設施都是可用的,豪華寬敞的房間,驚人的食物和偉大的庭院,以及熱情好客和可愛的工作人員,我迫不及待地想回到阿爾巴尼亞,只是爲了再次體驗這次美麗的住宿!

超級乾淨的房間!非常友好的工作人員和美味的早餐和晚餐!我們一家人喜歡住在埃利薩酒店!地拉那最好的!