墨西哥金塔納羅奧州的4星級酒店

This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.

Terrific location, fantastic service, even better than in pictures!

其實性價比一般 但是酒店工作人員太貼心了！！不太會說英語的墨西哥工作人員在看到我們情侶入住之後，第二天在我們外出期間幫我們布置好房間，擺在牀上的花都是現摘的！！每天都細心的幫我們佔好車位！很淳樸！！超級為客人着想！

這裡很不錯，如果第二天需要去機場的話很方便，我們只在飯店住了一天。服務非常棒，非常有禮貌，而且樂於助人。入住時間是下午3點，但我們的房間大約1點半就準備好了，所以這對我們來說非常完美。步行可以去幾個地方，例如咖啡館、餐廳和美洲廣場。我唯一不滿意的是濕度，房間聞起來不太好，但很乾淨，我覺得是濕度的問題。

酒店靠近餐廳,娛樂,商店。工作人員非常友好。猜房間寬敞乾淨,雖然浴室的裝置有點陳舊。海洋清平靜。他們將在入住後爲客人提供免費早餐和水療中心,然後參加時間分享演示。在我們禮貌但堅決拒絕報價後,他們沒有再次推動我們的住宿。

這裡真是個漂亮地方，樓下還有一家餐廳，味道好極了！ 它直接連著一個購物中心，價格也不貴，所以物有所值！非常滿意

衞生有待提高 頭一天被咬了個包 不知道是蝨子還是跳蚤 我們三個人房間 説規定衹提供一瓶水 我們自己買了一桶水 有的服務人員很好 貼心送了額外的水 有的服務人員就很木訥 總體感覺還不錯吧 陽台護欄該修理了 固定螺栓腐蝕嚴重 鬆動現象很嚴重

非常好的飯店，位於圖盧姆中心區，房間非常好，泳池空間非常宜人（接待處為您提供毛巾），所有設施都非常乾淨。

驚人的酒店。驚人的服務。驚人的食物。它超出了我們所有的期望。10顆星!肯定會回來。工作人員很棒,總是試圖在最好的水平上容納你。。裝飾,清潔和氛圍使您想永遠呆在那裏。我們喜歡斑馬。價格也很高。價格非常合理。感謝您的熱情款待和在圖魯姆的美妙時光。