南非豪登省的4星級酒店

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

這家飯店離機場超近，非常適合中途停留。他們有接駁車，這對我來說很方便。我非常喜歡這裡的早餐和晚餐，因為我很想念南非美食。大多數員工都非常樂於助人（尤其是廚房的Lily），她竭盡全力幫助我，因為我帶著孩子。她確保我住得舒適，一邊抱著孩子一邊幫我吃飯。我真的很感激，謝謝🙏。我也觀察到她和其他顧客相處時也總是保持著同樣的活力。我的房間每天都有人打掃，很好。我的建議是，有些服務員應該對每個人都提供相同的服務，無論他們是誰，外表如何。

好棒的酒店，早中晚都有自助餐而且價格便宜。酒店的班車在巴士站，往租車櫃枱方向走就能找到機場出口。當你一出大門，就會有人上下打量你，千萬別跟他們對眼神和回覆。有事情返回機場內找保安護航，我就是這樣走過斑馬線的。到巴士站會有煤兄上來問你去哪個酒店，別回話，別告訴他，班車就停在巴士站2，3十米的地方，一找就能找到。幫你的煤兄都是要小費的。如果你願意給，就事先準備好小錢，千萬別在別人面前亮皮甲。 來説説酒店的房間，安靜舒適，乾淨得一塵不染，與其給帶路的小費還不如給酒店搞衞生的保潔人員，她們真的很認真地在工作。 早餐豐富，咖啡特別好喝。飲料，水果，多種麪包，紙杯蛋糕非常好吃。放心訂吧，班車的樣子在照片裏，麪包車後面拖了一個黑色的行李車廂。

房間整體比較暗。從機場搭乘接駁巴士非常方便。飯店周圍沒什麼東西，所以我建議你出發前先去購物。從到達樓層往指向洲際酒店的箭頭方向走，就能找到巴士站。飯店裡還有前往附近飯店的接駁巴士的指示牌，所以當我告訴工作人員我想去哪家飯店時，他們讓我等一會兒，還幫我指引了方向！

⭐️⭐️⭐️⭐️⭐️ Beautiful, spacious and perfect for a relaxing stay I had such a lovely stay at Weston Guest House Krugersdorp. The property is in Noordheuwel, Krugersdorp, and the whole place has such a peaceful, private atmosphere. My room was very spacious, clean and comfortable. I especially loved the bedroom and the big comfortable bed, but the highlight for me was definitely the spa bath/Jacuzzi. 😍 It made the stay feel like a proper little getaway rather than just somewhere to sleep. I also loved how much space I had. There was a separate living area with a large TV and comfortable seating, a dining/work area, and a proper kitchen with a large fridge, microwave, stove, kettle, toaster and plenty of cupboard space. If you’re staying for a few days and don’t want to eat out all the time, having a full kitchen makes such a difference. The room gets beautiful natural light, and I loved sitting by the large windows in the morning. The property itself is in a quiet area and is known for its views, which adds to that peaceful, away-from-everything feeling. Everything felt comfortable and homely while still giving that romantic getaway feeling. There’s also free Wi-Fi and private parking, and the guest house has a pool and other facilities on the property. Overall, I really enjoyed my stay at Weston Guest House and would definitely stay here again. I’d especially recommend it for couples, a relaxing weekend away, or even a solo stay when you just want somewhere peaceful, spacious and comfortable. ⭐️ 5/5 — and that Jacuzzi was definitely my favourite part! 🛁😍

飯店位置便利，靠近桑頓城購物中心，購物和出遊都非常方便。房間乾淨整潔，每天都有客房清潔服務，我很滿意。 然而，我的房卡一直有問題。每次回到房間，房卡都打不開門。這種情況在我入住期間發生了好幾次，非常令人惱火，尤其是我帶著購物袋或行李的時候。我必須把所有東西都搬到樓下前台反映問題，得到的答案總是有人會來幫忙。然後我又得回到樓上等待，有時甚至要等很久。偶爾會有清潔人員好心幫我開門，這確實有所幫助，但這種不規律和不便確實影響了我的整體入住體驗。

房間還是比較乾淨，樓下的幾個黑大叔蠻幽默蠻風趣的也非常熱情 是那種不讓人害怕的壯漢，這個餐食物不敢恭維，尤其是晚餐一百年一樣連吃幾頓真是扛不住了.3樓外面陽台坐外面發個呆挺好

設施：標間連桌子都沒有 環境：房間昏暗，燈光不足。從大廳到房間各種彎彎繞繞，拖個行李箱還要走樓梯 沒有拖鞋，沒有牙刷，沒有牙膏，連紙巾都沒有

酒店shuttle每隔一小時一班，晚上最遲一班是23：30。 給的一樓的房間，巨大的黴味。而且不知為何是間帶殘疾人設施的房間，toilet改裝了方便殘疾人用的裝置，結果反而變得不方便了～不能完全放水導致💩沖不乾淨。 勉強忍耐一晚上。員工還是不錯的，挺熱情。

在桑頓凱悅酒店住宿非常棒。特別感謝Tiyane在我訪問期間的出色服務友好,周到和專業。真的讓我的住宿難忘!