倫敦海德公園法院酒店優惠・staycation套票優惠比較

‼️THIS HOTEL IS NOT FIT FOR PURPOSE‼️ ‼️LOOKS NOTHING LIKE THE PICS‼️DO NOT BOOK HERE‼️ It’s very very run down & in urgent need of attention. This place shouldn’t be advertising. I booked this hotel for 2 nights on arrival I was given rm 401, this was up 5-6 steep flights of stairs & the hand rails very loose. The guy on reception never offered to carry our bags knowing how many flights it was with a child & no lift. Finally made it opened door & was met by a strong smell of stale smoke once opening the door u took 4 steps inside & your at the bed. There was no room for anything, but I thought it’s only 2 nights. I found a phone in the wardrobe & called reception & asked if we could be moved lower down we couldn’t manage all those stairs daily he said he was fully booked but could move us tomorrow. So we’re sat on the bed & decided to open a window as the smell was bad, opened the curtains to find 2 massive cracks in the windows so I darent touch the window, the window was right under the bed.on closer inspection there was a very bad draft whistling threw the window & noticed the window wasn’t fully closed & wouldnt close so wind was whipping threw the gap making the room freezing. There was no kettle as advertised, I’d hardly call the tiny thing on the wall a tv and the fan is the air con the room was filthy & the headboard stank it was supposed to be white but was smoke stained, I did not feel safe sleeping in this room so spent the next 30-40mins looking for another hotel by this time it was nearly 7pm.went to reception & the security guard was laid on the settee in the lounge I asked if he could call the manager as the room isn’t safe & I want a refund he said I’d need to speak to trip.com.Trecked to the other side of London with my son to another hotel, got comfy and then contacted trip.com to let them know what had happened. They called me back at about 8-9pm & told me to go back we could stay at their sister hotel. I explained I had already purchased other accomodation & wasn’t prepared to trek back to the other side of London with a child so late. Several Phone calls happened over the next few days putting a dampener on our short stay. Trip.com refused to give me a full refund even after I sent pictures of evidence. Late the next day trip.com called me to say I couldn’t have a refund as the hotel had been paid & refused to give a refund! But as compo they’d give me half back. This hotel is NOTHING like the pics, trip.com advertise as being on the customers side & u can GUARANTEE travel “worry free” well that’s certainly not the case. They still expected me to stay there with a child. A full refund shouldn’t of being a problem. Look at the pics yourself & make up your own mind. The only good thing about this place was the location & newly fitted bathroom. This place shouldn’t be open for business!!!  The owner should accept responsibility & give a full refund!!!

在到達之前閱讀了評論後,我並沒有太多期待。但作爲一家4口入住2晚海德公園音樂會,我們發現這是一個不錯的酒店。 位置是這家酒店的一切。 是的,他們是小房間。和浴室,有點過時。但是在倫敦觀光/音樂會時,你所需要的是忙碌的一天後睡覺的一些原因。  全部乾淨。白色亞麻布和毛巾 我們不需要工作人員的幫助,但他們總是在前台微笑,友好地迎接我們。  這家酒店唯一的缺點是沒有電梯,上樓梯對一些人來說可能很困難。  我會推薦,還會再來的

在地下室裏住過最便宜的房間。非常基本,只有室內窗戶。浴室很整潔,淋浴還行。毛巾新鮮,有足夠的行李空間。你可以聽到和感覺到下面的地鐵,但這並沒有打擾我。牀很乾淨,很舒服。早餐只有~5pound,物超所值!位置很棒,就在帕丁頓站和海德公園附近。

很,有功能設施,有所需要。是男孩,但有一切直到早餐包含。零品但十分推。

床睡着很不舒服，樓層太高了還沒有電梯，其他尚可。