Location is good room is clean but bedding too old staff is helpful, pool is nice
翻譯
Traveling Tan
冬季綠色房間
入住日期 2024年3月
獨自旅遊
120則評價
5.0/5
傑出
發佈於 2024年4月20日
Hotel is conveniently located about 500 meters from the Taj Mahal, within walking distance or a short Tuktuk drive. It has a few restaurants on its premises which is great because it offers some options. I might not stay as long next time but would recommend a short stay for convenience.
A localização é perfeita, a estrutura do hotel é muito boa, possui 03 restaurantes, 01 bar no terraço, 01 quiosque de refrescos, lojas, agência de turismo, é realmente incrível. O atendimento em sua maior parte é excelente e muito cordial, apenas na recepção do hotel deixa a desejar. E, sobre a limpeza da piscina além de pintura/reformas básicas em nas áreas comuns, que escondem a grande beleza que está por dentro do hotel.
Очень чисто по европейски есть принадлежности для волос тела прекрасный завтрак все очень чисто рекомендую
翻譯
Rajendra Gumpena
弗恩俱樂部間
入住日期 2024年5月
家庭旅遊
5則評價
4.2/5
很好
發佈於 2024年7月2日
Convenient location, morning visited Taj Mahal and back to hotel to have some rest during afternoon hours again back to scenic areas.
翻譯
さちり
入住日期 2024年3月
獨自旅遊
3則評價
4.7/5
優秀
發佈於 2024年6月17日
清潔感ありスタッフも親切でホテルの料理も美味しかったです🥘
翻譯
訪客
冬季綠色房間
入住日期 2023年12月
夫妻/情侶
3則評價
1.0/5
發佈於 2024年1月22日
This is the worst fern property never book it
翻譯
Cristiano B
入住日期 2024年7月
與好友旅遊
5.0/5
傑出
發佈於 2024年8月30日
Todo serviço do hotel é muito bom. Os quartos são confortáveis e limpos. Os atendentes são atenciosos e solícitos. Narindra and Devendra são ótimos no atendimento do restaurante e bar. Ritu e Shivani são ótimas atendentes no balcão de checkin e checkout que Will come Back here soon
翻譯
來自住宿之回應: Dear Valued Guest, Greetings from Howard Plaza-The Fern, Agra! Thank you for choosing to stay at Howard Plaza-The Fern, Agra and for sharing your experience. We strive to provide memorable experiences for our guests from the moment they step into our hotel – and we are happy to learn that we were able to do exactly this during your time with us. We are proud to have a team of dedicated and experienced colleagues who work tirelessly to take care of every guest. Your overwhelming words about our staff members have been received with great delight. Warm Regards, Kalyani Daagar
Friedvoller K
入住日期 2024年7月
獨自旅遊
5.0/5
傑出
發佈於 2024年8月26日
Also ich schreibs mal auf deutsch ich bin super zu frieden preis Leistung waren echt krass, ich habe ca 20 Euro bezahlt für eine Nacht und das Hotel ist einfach ein Traum wirklich Weltklasse für das Budget!! Ich kann es nur empfehlen vom Herzen! Sicherheitsdienst vor der Tür, Mega bemühtes Personal, super leckeres buffet für 4 Euro Frühstück. Ich komme gerne wieder so Gott will. Ich liebe es wenn das Personal nett ist ich habe mich toll mit Bijendra und Govinda unterhalten können, super englisch. In dem Sinne govinda schöne Grüße an krishna. Namaste
翻譯
來自住宿之回應: Dear Valued Guest, Greetings from Howard Plaza-The Fern, Agra! Thank you for choosing to stay at Howard Plaza-The Fern, Agra and for sharing your experience. We strive to provide memorable experiences for our guests from the moment they step into our hotel – and we are happy to learn that we were able to do exactly this during your time with us. We are proud to have a team of dedicated and experienced colleagues who work tirelessly to take care of every guest. Your overwhelming words about our staff members have been received with great delight. Warm Regards, Kalyani Daagar
Laurent M
入住日期 2024年7月
夫妻/情侶
2.0/5
發佈於 2024年8月18日
Les photos de l hôtel ne correspondent pas à la réalité L hôtel est vêtus L accueil est catastrophique Les chambres sont sales L insonorisation est nul, on a l impression de dormir avec les occupants de la chambre voisine La musique du restaurant résonne dans la chambre jusqu’à 12/1 heure du matin Proche du Taj Mahal seul point positif avec le wifi À éviter
翻譯
來自住宿之回應: Dear Valued Guest, Greetings from Howard Plaza-The Fern, Agra! Thank you for taking out valuable time and sharing your feedback. It is our constant endeavor to provide the best of all services to our guests and that every guest of the hotel is treated with utmost care and hospitality. It is extremely unfortunate to know that your visit was not up to acceptable standards this time. Please accept our since apologies for the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. We truly hope to showcase improvement on your next visit. We sincerely apologized for the inconvenience caused and look forward to another opportunity of welcoming you again. Warm Regards, Kalyani Daagar