若想要遊覽阿拉木圖,阿拉木圖閑適酒店將會是一個不錯的的住宿之選。包括Monument to Bauyrzhan Momyshuly、Key Quest和Tengri-Umay Gallery都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Archeology Museum、Kazakhstan National Science Academy和M. Auezov's House Museum,旅客可以將行程安排的更加緊湊。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供拖鞋和吹風機,讓您感受到賓至如歸的享受。在餘暇時間,可以選擇去酒店的酒吧喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。室內泳池讓閑暇時間更加充實,按摩室讓悠閑時光更加完美。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。工作人員可根據旅客需要安排接機服務。
訪訪客2023.01.31
Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.
不論是商務還是休閑旅客,哈薩克斯坦酒店(Kazakhstan Hotel)都能讓您的阿拉木圖之行變得更加美好而難忘。著名的景點Museum of Geology of the Republic of Kazakhstan、Central Scientific Library和Kazakhstan National Science Academy均可步行很短距離到達。從酒店到Commerce and Industry House Iskhak Gabdulvaliyev with Sons遊覽很方便,Kok-Tube Hill和Cinema Tsezar也均在附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。在餐廳服務方面,酒店西餐廳會提供美食。酒店設有酒吧,您可在這裏放鬆身心,享受極致貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。酒店設備優良,旅客可使用為您提供的按摩室等休閑設施。酒店配備有會議廳和商務中心,可供旅客使用。理髮美容中心能提供造型設計,滿足您各種社交需求。酒店客人可以額外使用免費停車場。
We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
若想要遊覽阿拉木圖,阿拉木圖智選假日酒店將會是一個不錯的的住宿之選。著名的景點Oyu Art Gallery、Zheltoksan Monument和Monument to Chokan Valikhanov均可步行很短距離到達。從酒店到Art Gallery Grace Art遊覽很方便,Monument to Taras Shevchenko和Key Quest也均在附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。咖啡壺/茶壺和瓶裝水可供使用,便捷的客房設施定能讓您倍感舒適。浴室配有拖鞋、24小時熱水和吹風機。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳和商務中心,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
對於想要捕捉阿拉木圖城市風采的旅客來説,卡佐爾公園酒店是一個理想的選擇。酒店地理位置優越,駕車至Almaty 2 Train Station僅需3km 。旅客們會發現Umai Museum of Arts、St. Nicholas Cathedral和Central Museum of Railway Transport of the Republic of Kazakhstan距離酒店都不遠。酒店佔盡地理之宜,Monument to Soldiers-Internationalists、The Museum of Arts of the Republic of Kazakhstan和Almaty City Central Mosque離此都很近。在空閑的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。對於顧客來説,可以在健身室享受鍛鍊的樂趣。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
訪訪客2023.01.31
I booked this hotel at the last minute and was completely satisfied with the service, accommodations and location. The price was also good, and the hotel has an on-site restaurant that serves a full and varied breakfast, if that’s what you want. I’ve bookmarked the Kazzhol Park Hotel for my next trip to Almaty!
阿拉木圖市中心諾富特酒店位於阿拉木圖市中心,靠近最有趣和最受歡迎的觀光景點。位於多斯特克大道和阿拜街的交叉口。您可以享受附近的咖啡館、餐廳、多斯特克廣場 (Dostyk Plaza) 等購物中心、Kok Tobe 纜車以及舉辦音樂會和各種慶祝活動的共和國宮 (The Palace of the Republic)。阿拜地鐵站距離酒店僅 5 分鐘路程。飯店是您前往阿拉木圖商務旅行的完美選擇,提供高速無線網路、健身中心、游泳池和桑拿浴室、帶酒吧和室外露台的餐廳、室內和室外停車設施。 6 間會議室是舉辦會議和研討會的理想場所。
訪訪客2023.07.14
Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.
下榻開業於2021-12-31的大米多姆酒店,感受阿拉木圖的獨特魅力。包括Art Gallery Grace Art、Almaty Concert Hall和Art Samal Gallery都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Republican Museum of the Book、Koktobe Mosque和Nedelka Fountain,旅客可以將行程安排的更加緊湊。酒店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的客人均可便捷的使用。有飲水需求的旅客,酒店還為您提供了電熱水壺。除此之外,配備有拖鞋和吹風機的浴室是您消除一天疲勞的好地方。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Daily Coffee(其他)、Genatsvale(酒吧/酒館)或Trieste(西餐)品嚐下一流的推薦美食。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.10.11
В общем сам отель достаточно не плохой, номера со свежим ремонтом и оснащение в них нормальное (все есть).
Все остальное конечно тихий ужас: при заселении не было КАРТОЧКИ для открытия номера! Позор! у нас спросили можно ли вам открыть дверь в номер и оставить вас до у тра без ключа, типа выходить же вы никуда не будете?:) ПЕРСОНАЛ УЖАС!!!
Далее, в номере было ОДНО полотенце, ОДНИ тапочки и т.д., как такое возможно когда менеджмент видит, что бронь ОПЛАЧЕНА на ДВОИХ???
Персонал постоянно катается на лифте, дождаться лифт в отеле просто не возможно (ходили пешком!)
В целом, отношение к клиенту НИКАКОЕ!
В финале и самое важное и ужасное - это конечно ВОРОВСТВО в отеле, украли наушники BOSE прямо из сумки со всеми переходниками, заметил это уже в Самолете когда решил посмотреть фильм, но наушников в сумке не было!
Завтраки как и сама еда в отеле - ПОЛНЫЙ ОТСТОЙ!
В итоге просто пожалели, что заселились и выбрали именно Grand Mildom, никакой рекомендации для будущих посетителей!
不論是商務還是休閑旅客,拉哈特皇宮酒店(Rahat Palace Hotel)都能讓您的阿拉木圖之行變得更加美好而難忘。包括The Museum of Arts of the Republic of Kazakhstan、Akhmet Baitursynov's House Museum和Monument to Chokan Valikhanov都在短距離內,入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點,包括Umai Museum of Arts、Baiken Mosque和Rock Crystal,旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備、房內保險箱和空調,讓您感受到更加貼心細緻的入住體驗。有飲水需求的旅客,酒店還為您提供了電熱水壺和咖啡壺/茶壺。倘若您在忙碌的一天後想在自己的客房內放鬆,提供拖鞋、浴缸和吹風機的客房浴室是不錯的選擇。在餘暇時間,可以選擇去酒店的咖啡廳喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。住客既能在 室內游泳池揮灑汗水,也可以在按摩室放鬆身心。酒店設有會議廳和商務中心,為旅客提供高品質的商務服務。酒店為旅客提供接站服務,舒適到家。酒店會為自駕的客人提供免費停車場。