亞喀巴酒店推介

「一切都很好,還可以,除了晚上10:00左右到達酒店時沒有屍體在那裏,我不得不去藥房隔壁問前台是否開放,或者是否必須打電話叫人入住,藥房員工在15分鐘後不得不進入酒店辦公室找人」

「酒店很棒,位置離市場近,海邊房間服務,雜亂的員工服務,設施衛生,非常棒,早餐非常好,酒店主人跟隨任何觀察,客戶服務態度和調節安全,建議住宿...非常棒的酒店位置是酒店靠近現場房間很乾淨,東西很有用,早餐很美味,酒店老闆非常有用...推薦入住👌」

「We had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com. After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me. After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com. Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking! Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE! I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!」

「豪華的酒店!新裝修和環境!酒店的氣味令人興奮!牀上用品質量驚人,還有頭選擇。海灘上有白沙,但水清新。餐廳的早餐和晚餐都很棒。提拉米蘇比甜點家鄉好:)有個情況需要一個學位,酒店的醫生來幫忙,做了簡短的檢查。謝謝你照顧!」

「酒店是甜的,整潔的,有尊敬的員工 坦白地說,第一個毛巾和牀上的東西是 浴室裏有個子, 我們告訴他們,他們馬上把所有東西都清理乾淨。」

「酒店整體很棒,但已經有點累了。值得注意:冬天游泳池在日落前工作,有封閉的雅各布和浴室(男女分開;工作到23點)。酒店可以從商店運送一瓶酒和印製品,酒店外的餐館不能帶食物。」

「約旦性價比不錯的酒店 在佐敦11天的行程中,住了5家酒店,這家最好!⭐️⭐️⭐️⭐️⭐️ 所有的工作人員都非常友好和友善。餐廳工作人員樂於助人,體貼周到。第二天早上,她想起了我的早餐偏好😨,甚至細節。 酒店附近有一家意大利餐廳。您可以享受折扣,但有蛋糕,飲料和希沙。 房間太舒適了,新,我喜歡設計,夜景太可愛了,宏偉,設施很好,比Movenpick酒店好得多,這家酒店爲客人提供死海產品。您也可以從冰箱免費喝。」

「這是我此次約旦之旅住的第二家瑞享，整體都沒有死海那家好，尤其是服務。我在預訂時明確寫了此行是我們的紀念日旅行，酒店並沒有做任何佈置，前台也沒有跟我們表達祝福，不但不熱情，甚至第一晚還因為當天到的旅遊團把房間佔滿了，把我原本訂的大床房換成了雙床，這跟死海瑞享酒店的服務簡直天差地別。不會推薦身邊的朋友來這家，讓我很失望！」

「埃及的呼叫中心非常粗魯地掛斷了我的電話，第二次打電話確認預訂時他們沒有提供任何幫助，花了18分鐘才確認簡單的事情 他們因為簡單的事情而讓我等待，他們對酒店預訂和房間一無所知，沒有提供任何幫助 我們的其中一間 631 號房的空調無法使用 這次對希爾頓很失望 公平地說，亞喀巴希爾頓酒店的接待人員非常友善，樂於助人，並試圖補償我們」