Île et hôtel magiques ! Loin de tout l île de bazaruto se distingue par ses grandes dune rouges et il est possible de faire du surf . Seul hôtel de l île l anantara est un lieu magique , chambres magiques et service de luxe . Nous avons passé 4 jours merveilleux avec une sortie snorkeling sur l île santa Carolina, que je vous conseille . Conseil , réservez !
翻譯
6/10
來自住宿之回應: Good day! Dear Jean-Louis W Thank you so much for your kind and thoughtful feedback! We're absolutely delighted to hear that your stay on Bazaruto Island was such a magical experience. It’s wonderful to know you enjoyed the unique beauty of the island, especially the red dunes and the opportunity to surf — such a rare and special combination. We're thrilled that Anantara Bazaruto Island Resort met your expectations, from the luxurious rooms to the level of service provided. We're especially glad you enjoyed the snorkeling trip to Santa Carolina Island — a truly unforgettable experience. Your recommendation means a lot to us, and we’re grateful you took the time to share it. We look forward to welcoming you back for more unforgettable moments in paradise. Warm regards Marcos Buissa Villas operations Manager Anantara Bazaruto Island Resort Ilha do Bazaruto, Inhambane, Mozambique M +258 849 500 737 E mbuissa@anantara.com anantara.com
inessa-09
入住日期 2025年4月
情侶
10/10
傑出
發佈於 2025年5月22日
El sitio es un paraíso pero las 5* son para el staff. Atención personalizada desde el Primer momento que ha hecho que nuestra estancia haya sido inmejorable. Marcos ha sido Encantador y ha organizado todo a la perfección. Ideal para parejas, la Villa con su piscina y la Salida a la Playa, no se puede pedir más.
翻譯
classylebanese
入住日期 2025年3月
與好友旅遊
10/10
傑出
發佈於 2025年4月15日
I highly recommend Anantara Bazaruto Island. We had an amazing stay. Everything was perfect from the moment we arrived till checkout. There are plenty of activities to do: snorkeling, diving, safari, sand boarding on the dunes, cooking class, horseback riding on the beach and much more! You will not get bored at all. The food was delicious and fresh.
翻譯
6/10
來自住宿之回應: Dear Classylebanese, Thank you so much for your wonderful feedback and for highly recommending Anantara Bazaruto Island! We're absolutely delighted to hear that your stay was amazing from start to finish. It’s fantastic to know you enjoyed the variety of activities we offer—from snorkeling and diving to sand boarding and horseback riding on the beach. We love curating experiences that make every moment unforgettable, and it’s great to hear we succeeded in that with you. Your kind words about our cuisine truly mean a lot to our culinary team. We’re so glad you enjoyed the fresh and delicious meals throughout your stay. We hope to have the pleasure of welcoming you back to our island paradise for another memorable adventure soon! Warm regards Marcos Buissa
jloudon01
入住日期 2024年12月
情侶
10/10
傑出
發佈於 2025年1月15日
We took a helicopter from Vilanculas to Bazaruta island, so felt like complete rockstars from the start. Achingly beautiful scenery. We loved our island hideaway and all staff were warm and welcoming. Beautiful fruit basket and bottle of wine welcomed us. Sunset cocktails on the beach are a must. My birthday dinner was very memorable - special table on the beach, amazing seafood buffet, birthday singing and cake to end the magical evening. Another highlight was scuba diving 2 Mile Reef with divemaster Juma - dolphins, turtles, shark and the most beautiful tropical fish. Plus a stop on Pansy Island to look for shells! Finished by the best lunch - prawns and snapper! Fabulous evening entertainment at the club, with a Greek themed buffet rounded off another amazing day in paradise. Thanks again to Haylee at Barefoot Breaks for everything! You made our trip the best!!
翻譯
6/19
來自住宿之回應: Good day! Dear Jloudon01 Thank you so much for sharing your incredible experience with us! We're thrilled to hear that your helicopter journey to Bazaruto set the tone for an unforgettable adventure. It sounds like you truly embraced the beauty of the island and made the most of everything it has to offer. We're delighted to know you felt welcomed with the fruit basket and wine and that the sunset cocktails, birthday dinner, and special beach setup made your celebration extra magical. It warms our hearts to hear such wonderful feedback about our team—Juma and your travel agent Haylee, in particular, will be thrilled to know they helped make your trip exceptional. Scuba diving at 2 Mile Reef and your visit to Pansy Island sound like absolute highlights, and we're so pleased you enjoyed the marine life, delicious seafood, and evening entertainment. Your kind words inspire us to continue creating memorable experiences for our guests. Thank you for choosing us for your special trip—we can't wait to welcome you back to paradise someday! Warm regards Marcos Buissa
訪客
入住日期 2025年9月
與好友旅遊
10/10
傑出
發佈於 2025年10月29日
Tutto eccellente: gentilezza del personale, ottimo cibo sia per colazione, pranzo e cena, pulizia della struttura e delle camere, tranquillità. Unico suggerimento: ristrutturare il pavimento in legno della parte del Club Navale in quanto inizia abbastanza usurata
翻譯
訪客
入住日期 2025年8月
情侶
10/10
傑出
發佈於 2025年9月30日
Siamo stati 6 gg in questo magnifico resort, con dei tramonti unici ed eccezionali ... non ho parole per descrivere questo magnifico posto ... da fare : giro nel villaggio, andate a sud dell’isola e godersi il cibo e notti mozambicane ! Unico !
來自住宿之回應: Good day! Dear Paz B Thank you so much for your kind words! We are delighted to hear that you had such a wonderful experience with us. It brings us great joy to know that you felt warmly welcomed by our team and enjoyed our clean facilities, spectacular rooms, and the peaceful environment. Your satisfaction is our greatest reward, and we’re thrilled to have been one of your best choices. We look forward to welcoming you back in the future! MARCOS BUISSA MINOR HOTELS Villas Operations Manager
derpezi
入住日期 2025年3月
情侶
4.0/10
發佈於 2025年4月22日
Zum Abschluss unserer Südafrika-Reise gönnten wir uns ein paar Tage im Anantara Bazaruto – ein Aufenthalt, den wir anlässlich meines runden Geburtstags bewusst in einem 5-Sterne-Luxusresort verbringen wollten. Leider entsprach unser Erlebnis in vielerlei Hinsicht nicht dem, was man sich bei einem Übernachtungspreis von 1.000 USD/Nacht und mehr erwarten darf – besonders nicht von einer renommierten Marke wie Anantara. Bereits die Anreise war ein Vorgeschmack auf das, was uns erwarten sollte: Wir mussten durchs Wasser waten, um ein Boot zu erreichen, das vor allem optisch deutlich bessere Tage gesehen hatte. Eine kurze Vorabinformation dazu wäre hilfreich gewesen – leider Fehlanzeige. Die Begrüßung im Resort selbst war dann sehr freundlich und persönlich, was uns Hoffnung machte – es waren nur wenige Gäste vor Ort, also werde der Service (nach eigenen Angaben der Mitarbeiterin) umso individueller und persönlicher sein. Leider wurde diese Hoffnung in den nächsten Tagen bitter enttäuscht. Die Villa mit Pool – schön, aber mit Mängeln Die Villa selbst ist auf den ersten Blick wunderbar, jedoch zeigen sich bei genauerem Hinsehen viele Gebrauchsspuren: Die Außendusche war deutlich in die Jahre gekommen, teils mit ausgebrochenen Fliesen. Die Holzverkleidungen an den Wegen im Resort zur und von der Villa, sowie den Stiegen wirkten mehrfach notdürftig repariert. Teilweise waren die Holzlatten sehr locker: Stolpergefahr! Service und Sauberkeit – weit unter dem Standard Obwohl das halbe Resort wegen Renovierungsarbeiten geschlossen war und nur sehr wenige Gäste anwesend waren, ließ der Service stark zu wünschen übrig: An der Poolbar wurden uns in den ersten Tagen(!) lauwarme Getränke serviert – ein 30°C warmes Bier mit Eis im Plastikbecher ist nicht gerade erfrischend. Auch einen Weißwein hätte man bei 36°C Außentemperatur gerne vorgekühlt. Erst nach mehrfacher Reklamation wurde dies behoben. Die Pool-Handtücher waren teilweise verdreckt und hatten ekelhafte Flecken. Ich musste mehrere durchsehen, um eines in akzeptablem Zustand zu finden. Man hatte generell den Eindruck, dass sich niemand für den Zustand der Außenanlagen interessiert. Kommunikation & Housekeeping – chaotisch Eine WhatsApp-Gruppe wurde zur einfacheren Kommunikation eingerichtet (da die Anantara-App die dafür normalerweise genommen wird weder funktionierte noch aktuell war), was grundsätzlich eine gute Idee ist. Leider kam es gleich am ersten Morgen zu einem versehentlichen Weckruf durch das Management. Housekeeping war maximal "okay": Toilettenpapier wurde vergessen, Aschenbecher nicht geleert, Trinkwasser und Minibar wurden regelmäßig nicht aufgefüllt. "Sanitary Bags" fehlten, frische Handtücher wurden teilweise nicht nachgelegt obwohl die Alten einfach mitgenommen wurden. Die Sonnenliegen wurden nie gereinigt – Blätter, Sand und Schmutz mussten wir täglich selbst entfernen. Auf Hinweise via WhatsApp wurde oft verspätet oder gar nicht reagiert. Kulinarik – Höhen und Tiefen Die
翻譯
來自住宿之回應: Good day! Dear Derpezi On behalf of the whole Anantara Bazaruto Island Resort team I extend you my warmest greetings and I hope this e-mail finds you well. Thank you for taking the time to share your detailed feedback regarding your stay in February at Anantara Bazaruto Island Resort. We are truly sorry to hear that your experience did not meet the high standards you rightfully expected, especially during such a special occasion as your milestone birthday. Please accept our heartfelt apologies for the inconvenience and disappointment you encountered during your visit. At Anantara, we are committed to delivering exceptional experiences, and we deeply regret that we fell short of this promise during your stay. We would also like to take this opportunity to inform you that the resort is currently undergoing essential renovations aimed at enhancing our facilities and improving the overall guest experience. While these upgrades are necessary to maintain the standards our guests deserve, we understand they may have impacted your stay, and for that, we are sincerely sorry. Furthermore, I want to assure you that your comments have not only been heard but are being actively discussed at a senior level. We are committed to using your experience as a learning opportunity to make tangible improvements. Your voice, as a guest who has experienced our resort firsthand, is incredibly valuable to us. Once again, I’m truly sorry for the inconvenience and disappointment you faced. I hope you might give us the opportunity to restore your faith in our hospitality should your travels bring you back our way in the future. With sincere apologies and best regards Marcos Buissa Villas operations Manager Anantara Bazaruto Island Resort Ilha do Bazaruto, Inhambane, Mozambique M +258 849 500 737 E mbuissa@anantara.com anantara.com
來自住宿之回應: Dear 817Timurk Thank you so much for your wonderful feedback! We are thrilled to hear that your helicopter journey set the perfect tone for your stay, and that you enjoyed the natural beauty of our island. It brings us immense joy to know that you felt immersed in bliss and relaxation. We are especially grateful for your kind words about our service, cuisine, and team. Carlos, Joana, and the entire staff work tirelessly to ensure each guest has a unique and memorable experience, and it is heartwarming to see their efforts appreciated. We are already looking forward to welcoming you back next year for another exceptional holiday! Warm regards Marcos Buissa - Villas Operations Manager
thibaut570
入住日期 2024年9月
情侶
2.0/10
發佈於 2024年10月4日
Our worries began as soon as we arrived at the airport: a wait of over an hour, a chaotic arrival without any information. Uncomfortable transfer by boat, again with no information and rude staff. Once there, the rooms were 30 years old, hardly anyone spoke English fluently, and the food was not good or even dangerous (the chicken was raw in the middle!!). Activities are overpriced, nothing is included, the gym is dangerous because the equipment is outdated. The store and kids' room are empty, power outages are commonplace, and wifi is very poor. There's no manager, everyone does what they want. They try to trick you by invoicing you many things you didn't do upon check-out, be careful. Go elsewhere, there's a much better place right next door...
翻譯
來自住宿之回應: Dear Thibaut570 Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. Your concerns regarding the airport wait, boat transfer, room condition, and staff communication are truly concerning, and we take them very seriously. The safety of our guests is our top priority, and we are deeply sorry for the raw chicken and the condition of our gym equipment. Rest assured, we will immediately address these issues with our food and fitness teams to prevent this from happening again. We also regret that our activities, store, kids' room, and wifi did not meet your expectations. We strive to offer a well-rounded experience and will review our pricing, offerings, and maintenance to make sure they align better with guest expectations. We are especially sorry to hear about the check-out process. We never intend to cause any confusion, and we will investigate this matter thoroughly to ensure greater transparency in invoicing moving forward. Your feedback helps us improve, and we will make the necessary adjustments to create a better experience for future guests. We would be grateful for another opportunity to provide you with the exceptional service that we are known for. Warm regards MARCOS BUISSA - Villas Operations Manager
edoardo o
入住日期 2024年8月
情侶
10/10
傑出
發佈於 2024年9月25日
Posto meraviglioso, ville sulla spiaggia stupende, personale super gentile e attento, cibo molto buono. Un luogo dove sentirsi veramente in vacanza nonostante il tempo ballerino che abbiamo trovato. Le maree possono essere un problema per chi cerca il mare tutto il giorno, ma la struttura offre stupende piscine, ottima alternativa quanto il mare é parecchio distante. Unica nota negativa: tempi lunghissimi per il servizio del pranzo.
翻譯
Clara P
入住日期 2024年8月
情侶
10/10
傑出
發佈於 2024年9月23日
Resort molto curato e confortevole, gentilezza soprattutto da parte di tutto il personale, ottimi cocktail cucina ottima e varia, consiglio il giro dell’isola che è incantevole e le persone che la abitano sono molto socievoli, purtroppo durante il nostro soggiorno il tempo non è stato ottimale ma comunque non ci siamo annoiati.
翻譯
來自住宿之回應: Dear E3799PTclarap Thank you for staying with us and for sharing your experience with fellow travelers It was a pleasure to welcome you on our little paradise, I am pleased to read that you have enjoyed the beauties of our little paradise “The Bazaruto Island”, including the cuisine and the excellent cocktails. Thank you for your wonderful feedback and I certainly hope to welcome you back very soon! Charles Tandane Resort Manager
gofulvio
入住日期 2024年7月
情侶
10/10
傑出
發佈於 2024年8月29日
Un paradiso di resort, all'interno dell'Arcipelago di Bazaturo che già di per se è un paradiso naturale! Servizio impeccabile a tutte le ore (il concierge ti aggiorna via messaggi ogni aggiornamento durante il giorno, dagli orari dei pasti alle attività) pulizia, cucina ma soprattutto le tante attività che si possono fare in acqua ma non solo! Ideale per un relax di qualche giorno, come per una vacanza più lunga alla scoperta di questo fantastico arcipelago.
翻譯
來自住宿之回應: Dear gofulvio Thank you for choosing our resort to spend your holidays and for sharing your experience with our TripAdvisor family Bazaruto Island "African beach experience" is nature, is good food, is wildlife, is amazing and proudly people, is a place and also a perfect place to rest with soft sand and clear water. Our entire team would be please to welcome you back in the near future for another memorable and enjoyable stay. Warm regards Charles Tandane Resort Manager
Luis Javier R
入住日期 2024年7月
情侶
10/10
傑出
發佈於 2024年8月10日
El Hotel, Bazaruto, su mar, clima atardecer etc… Llegar a la isla, es emocionante. Pudiendo elegir entre barco y helicóptero. Todo es absolutamente perfecto. Innumerables actividades acuáticas y deportivas. Un spa sensacional. Habitaciones impecables. Isabel, concierge en el hotel, se ocupará de que todo suceda según lo planeado. Por encima de todo, resaltar las personas. La excelencia está en cada detalle. Mejor Maldivas y Polinesia
翻譯
6/7
來自住宿之回應: Good day! Dear Luis Javier R Thank you for the wonderful feedback! We're thrilled to hear that your experience at Anantara Bazaruto was exceptional. It’s great to know that the journey to the island, the variety of activities, and the amenities met your expectations. Isabel and our entire team strive to deliver excellence in every detail, and your kind words reaffirm our efforts. We're delighted that you found our island comparable to the best of the Maldives and Polynesia. We look forward to welcoming you back for another unforgettable stay. MARCOS BUISSA Villas Operations Manager