不論是商務還是休閑旅客,亞特蘭大希爾頓酒店都能讓您的亞特蘭大之行變得更加美好而難忘。著名的景點Folk Art Park、Marta Station和The Basilica of the Sacred Heart of Jesus均可步行很短距離到達。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。酒吧給旅客提供了一個舒適的環境,可供休憩。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的STK Steakhouse(牛排)、Poor Calvin's(融合菜)或The Varsity(美國菜)品嚐下一流的推薦美食。旅客可以去健身室揮灑汗水,重煥活力。酒店配備有會議廳和商務中心,可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客This hotel was a terrible experience. The rooms were dirty. I have a young son, and there was a piece of what I hope was chocolate covered something on the floor that I found the moment we checked in. I found it before my son put it in his mouth and choked on it. The valet service members are horrible to interact with rude, condescending and completely unhelpful. You are forced to have to deal with them because they are valet only. I had to fret they might do something to my car. Luckily it has extensive monitoring capabilities. So besides discourteous staff, and the rooms being dirty, the next day housekeeping didn’t provide us with any fresh towels. They left us with absolutely nothing to use. We had to call the front desk and request some new ones. And then, in the evening time they blasted music for three hours straight, regardless of requesting it be turned down due to the noise and being unable to get my son to go to sleep. I requested this more than once and was rudely treated and ignored. They finally turned the noise off at 10 pm when the when the pool closed. Not only was there noise, there were people downstairs, screaming and yelling, and obviously drunk. Clearly this hotel cares nothing for it’s hotel guests, but only for the people at the bar. I paid top dollar for a two bedroom suite about $1000 total not including valet or room service, of course, absolutely ridiculous. I’ve never had this type of experience in a hotel that’s supposed to be of this caliber. I will never stay here again or any of Marriott autograph collection. I don’t know if its even worth staying at a Marriott again. Too much competition to put up with this kind of horrible customer care. When you pay for a nice hotel you’re expecting to be paying for the experience as much as the hotel. This location has a lot of traffic noise, and sirens that we tolerated the first night (which was music to the ears when the horrible actual music was finally turned off). Don’t stay here if you like cleanliness, kindness, courtesy, and peacefulness, as none of those are provided here.
SSSB1016This is the former W Buckhead hotel. It’s not as old as other hotels in the area but doesn’t seem to be as well taken care of. They have some sort of staffing shortage. I’m not sure if the fired staff or didn’t replace them after the pandemic but it’s very evident in the service and upkeep of the hotel. The air condition in the room went out daily during my three night stay. The unit displayed that the filter needed to be replaced. Maintenance would just come in, vacuum the furnace and leave. It would work for about 12 hours before it went out again. This was during a heat wave in Atlanta and the temperature outside was over 100. The front desk didn’t even seem to care that the rooms were unbearable. Ideally a nice dip in the pool would have been nice on such a hot June weekend. However the tiny pool was full of bugs and needed to be cleaned. I only needed to have breakfast once to find out it was a bad idea. The food at the Sister Restaurant was horrible. The omelet tasted like an ingredient was spoiled. The eggs were already cracked and in a bowl on the counter. The server was nice. Things got even worse when I checked out. The hotel system was down so they needed to send the receipt after I left. When I received the receipt there were a multitude of charges for the bar that were not mine. The hotel staff never answers the phone and refused to respond to my multiple emails. I eventually had to dispute the charges with my credit card company. The faulty AC, dirty pool, and excess charges made me regret giving this place a chance.
The hotel room was comfortable and served its purpose for a one-night stay. The room was cute. The bed was very comfortable and slept well. The bathroom was fine. We had a very nice view and it was pretty quiet on our floor. We had water damage in the corner of our room near the ceiling. It didn't cause us alarm because we weren't staying long. The water pressure in the sink was very low to the point it made it hard to even use the water for basic needs. The toilet was very close to the wall so it may not be the best for us larger folk; doable though. The shower temperature got ”lukewarm” at best. For me to say that means it was probably tepid for those who like really hot water. And a weird quirk is that the outlets in the bathroom and front of the hotel did not work. It seems there is a switch to turn on the master power in most rooms, but not all (not the one I stayed in). Front desk sent an engineer up to fix it but we had to leave for an event so we did not get to interact with them. When we returned, the problem was not resolved. I could tell they came because the breaker panel was open but I was not about to start flipping switches. I did not address it because, again, we only stayed one night. They serve hot breakfast but we didn't like the taste of it. We didn't expect a 5-star breakfast by any means but it just wasn't on par with usual hotel breakfast to us. The coffee was the tastiest. If I were staying multiple nights I would've been more disappointed. But, again, for one night, it was doable and comfortable enough.
FFarAway20500115854THIS HOTEL IS DISGUSTING!! If I could give a zero, I would have. My family was in town for a soccer tournament and this was the team's hotel for a stay to play tournament. Never again!! Outside of the hotel, in the elevator and in the hallways had a musty odor and smelled like ****. Room was infested with tiny roaches and just didn't feel super clean. I don't do bugs! Had booked two nights but checked out after the first night for better accommodations somewhere else. The owner should be ashamed of these issues, because based on reviews, this has been going on for quite some time. Get your act together. Close this place down and get rid of your roach problem, and bring in a professional cleaning crew for a deep clean.
CCoxRealtyOther than the carpet showing its age and the luggage cart being a little stubborn, this facility had everything we needed. The room was large with a tv, fridge, and good lighting. The bathroom was clean and fully stocked with clean towels and wash cloths. The AC unit was efficient and fully functional. Breakfast was a real treat with a variety of offerings hot and cold. The French Toast sticks and scrambled eggs seemed to have a little extra something that made them special. I think this place is a bargain and we will definitely stay here again.