巴庫Xetai Sukanal附近酒店

對所有的誠實感到失望。 房間本身是預期的,設計不錯,非常寬敞。 打掃房間低於標準桿,因爲我晚上回來後地板上還有垃圾,連續2晚。 不得不等幾分鐘才能洗澡暖和。浴室沒有牙刷。 工作人員之間關於付款的溝通不暢,導致前台打了一個非常不必要的深夜電話。關於包裹遞送的進一步溝通不暢。有一天,它被直接帶到房間,第二天,它違反了酒店政策。 要求幫忙拿行李退房,從來沒有來過。 離麗茲體驗很遠。

為了看F1定的，離賽道近，很多法拉利和阿爾法羅密歐的車隊工作人員也住這裏，旁邊就是火車站，去機場的大巴站也在酒店對麪，地鐵站也就5分鐘路程，地理位置非常好，28may商場就在附近，酒店早餐也挺不錯，第一天我們一早就到了，還沒有到進房時間，前台熱情的讓我們先去餐廳吃了免費的早餐，房間也很大，還自帶櫥房設備，微波爐，客廳也蠻大，酒店屬於IHG旗下，非比賽期間預定，性價比會更高。

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

當時在修路，酒店和攜程沒有提前告知，到達酒店時很不方便。樓下噪音也很大。但是酒店的床和枕頭很舒服，服務也好。酒店內的餐廳也很好。

Very nice stay at this hotel, Staff is very polite and cooperative. Neat and clean rooms.

地理位置很好！巴庫本來就不大，房間很乾凈，有welcome desserts

Лишь бы деньги содрать! Останавливаемся в этом отеле второй раз. К персоналу и питанию нет никаких вопросов. Но! С менеджером отеля была ужасная ситуация: Нас было 5 номеров, мои гости (3 номера), не смогли прилететь из-за отмены рейса. Как получили сообщение, подошла на ресепшен, с просьбой отменить их бронь, мне менеджер и администратор сказали, что все-равно нужно платить за номера. Хотя при бронировании номера не высылали информацию, где все это было расписано. И впервые вижу такие условия бронирования. После долгого выяснения отношений переплатила 330 манат за номера, где никто не жил! Я попросила показать номера, за которые заплатила, действительно ли там никто не живет, выяснилось, что 1 номер уже продали и заселили новых гостей. Поэтому не советую выбирать тот отель, где у управляющих отсутствуют человеческие качества!!!

住宿：萬怡酒店提供現代化舒適的住宿，是商務和休閒旅客的完美選擇。客房寬敞、設備齊全，設計時充分考慮了客人的舒適度。 卓越的服務：萬怡酒店的工作人員友好、細心，並且總是願意付出更多努力，以確保客人擁有美好的住宿體驗。從前台到客房服務人員，每個人都致力於提供卓越的服務。 飯店位置便利，附近有許多商店，如bravo超市、藥局和餐廳。 商務便利設施：萬怡酒店設有商務中心和覆蓋整個飯店的免費無線網路等設施，是商務旅客的絕佳選擇。客房還配有辦公桌和符合人體工學的椅子，讓您在旅途中輕鬆保持高效。 清潔度：飯店非常乾淨，維護良好，客房服務人員非常細心，確保每個房間都一塵不染。客人可以在萬怡酒店享受舒適衛生的住宿。 整體而言，萬怡酒店是想要現代化、舒適的住宿環境、一流設施和卓越服務的旅客的絕佳選擇。

第一次阿塞拜疆之旅，訂酒店時我真是猶豫了很久。最後還是定了離古城地鐵站很近的巴庫國際旅行社喜來登酒店。 從結論説，訂在巴庫國際旅行社喜來登酒店是正確的，性價比非常高。 1.離古城地鐵站非常近，走路10分鐘左右。到古城也是步行十幾分鍾。 酒店大門右邊有地下通道，穿過後就是海濱公園看裏海。裏海側房間和餐廳可以看到漂亮的海景，無任何遮擋，每天看着日出吃早餐，真是太幸福。 2.離地毯博物館非常近，幾百米 3.幾百米就有一個大商場，超市，買東西方便 4.這次入住還有一個小插曲，我當天辦理入住後，發現房間跟我預訂的房型有出入，就和前台反應。結果，當天剛剛有一個大的旅遊團入住沒房間了，前台的Samad先生和金髮碧眼的美女經理Elvira積極的幫我們解決問題，貼心的贈送我們點心，水果等，而且還附上了一張手寫的卡片。 從這裏可以看出，巴庫國際旅行社喜來登酒店的員工訓練有素，員工互相以及上下級之間的溝通準確，高效，給人感覺是所有員工都在共同努力提供最好的服務。而且Elvira經理還經常去餐廳檢查菜品，見到我們在用餐，馬上過來詢問有無問題，休息的如何等。我在日本二十多年，曾就業於日本的航空公司，自認為日本的服務世界一流，沒想到在阿塞拜疆的巴庫國際旅行社喜來登酒店也體驗到了不輸於日本的服務。 再説餐廳也是非常好，早餐種類豐富，菜品也經常換，每一位廚師都兢兢業業的工作，不衹是做菜，就連客人的一切都在關注，一次夾菜時，如果不小心，夾子會碰到菜品上面的照明燈，馬上兩個廚師就把菜品上方几個燈都調整了。麪包裏最推薦牛角包派類的，新烤的，酥酥脆脆的非常好吃。當然，全麥類，果仁類麪包也很好。餐廳的Murad先生還特意用中文和我們打招呼，經常過來看我們需要什麼，然後給我們端來熱熱的咖啡或茶。他們時刻在關注客人們，真心能感受到他們的熱情服務。 關於毛巾，礦泉水，拖鞋等打電話給前台，客房服務的帥哥馬上就送來了，非常快，在巴庫國際旅行社喜來登酒店住了八晚，每次都是這樣，非常好 結束了這次阿塞拜疆巴庫之旅回到了家，還要衷心感謝以美女經理Elvira為首的所有酒店員工，讓我的旅行有了很多很好的體會和新的感受。下次去阿塞拜疆巴庫還希望能入住巴庫國際旅行社喜來登酒店。再次多謝所有的工作人員。