Overall enjoyable holiday however an honest English Review on all aspects of Aquaworld & Belek travelling as a family with an 11 year old: Hotel: The hotel is wonderful. It is very modern, well kept and looked after, very eco and environmentally friendly. Has a lovely 1500m walking track around and through the hotel grounds which is enjoyable. It is recommended to do this early on in the holiday as it really does help you get your bearings. Hotel staff: The staff were hit and miss in my personal opinion. Always found the bar staff in the day throughout the various outdoor bars and the bar staff of an evening at the evening entertainment arena bar very friendly, bar staff in the lobby bar some not so. Restaurant staff were all great and couldn't do enough for you. Special mention to bar man Emre - credit to the hotel as well as the staff in the Asian A La Carte Restaurant - fantastic service and outstanding food. Also big shout out to the young man round the main pool on the roller blades! Best member of staff at Aquaworld! Guest Services: Reception helpful throughout stay. WARNING the guy Josif who claims he works for on the beach and is a rep is not a very nice man! Try and stay clear. Baring in mind we didn't arrive at the hotel until 3am he rang our phone numerous times from 7.30am when a meeting had already been booked for 10.30am trying to sell us excursions. We decided against the meeting in the morning and rang again in the evening saying we needed to attend as he would tell us our return shuttle. Did no such thing just tried to pressure us into an excursion. Having been to different parts of Turkey my advice would be go into town and book through Belek City Tours much cheaper than the hotels. I was honest with the rep and said we had booked down the town, we then got a mouthful of abuse and he then refused to tell us our pick up transfer time and ignored our whatsapps. STAY CLEAR. If you book with on the beach you can just go online and find your transfer time. Rooms: We upgraded our room to the 2 bedroom room with a garden view. Although quite basic it was perfect for what we needed. Lovely garden views which houses a lot of wildlife as well as beautiful plants, flowers fruit trees along with relaxing music to enjoy whilst winding down on the balcony. Bathroom was a good size with a powerful walk in shower. No toiletries provided - just some hand soap and dove soap in the shower. Only downside is the showers do seem to leave puddles on the floor when finished which leaks from underneath the shower. We had 3 room in our party and all had the same issues. But all in all for somewhere to get ready and sleep it was pleasant enough and very clean. There is a minifridge in the room which only stocks soft drinks and they aren't the best at stocking these up so I just left a note when we were low and they topped up for us. Pools: Pools are brilliant. Very clean, plenty of sunbeds and umbrellas. Main pool is 1.5m all the way round so no s
很好
70 評價