The staff was friendly and helpful. The room and hotel are dated and did not feel quality. A few issues with the room, dresser drawers missing knobs, air conditioners would stop producing cold air overnight, set to 70 and would wake up with the room temperature at 78. The room was humid throughout. The overall temperature of the hotel in the hallways was in the mid to high 70’s and humid since the pool is in the interior of the building with the rooms a square around them on all floors. The fixtures to hold the shower shower in our room were broth broke when we arrived in our room. We let management know and they sent maintenance up right away to fix one of them. The fix caused a new issue where the shower head was not sealed tightly so water was spraying into the rest of the bathroom.
My second time here and this time decided to extend the stay as one night is not enough. We arrived late and Walter was the night front desk employee. He was wonderful and offered us a few places that were still open to grab a bite. WE ended up going to a grocery store he suggested. When we arrived back, he made sure to bring us up plates and silverware. The next day we decided to stay in for breakfast and the food was amazing. I never say that about room service as I am in the industry and very picky and my partner is a Chef. It came up quickly and hot and tasted amazing. We decided to explore for the day them come back for an early dinner. Lydia was our server and we remembered her from our last visit here. The amazing thing is that she remembered us too. Of course, the food was great and the Chef had changed out the menu from the summer one to an amazing fall one. Lydia took great care of us and event had our food brought back up to our room as our eyes were bigger than our stomachs. Not only is the food great the staff amazing but the rooms are so peaceful and inviting and we were upgraded upon check in to a water facing room. What a treat! I work for Hilton and at a boutique hotel like this one. However, our hotel could use some lessons from the Chrysalis. I would give them a bigger review if I could. The only reason why I do not come more often is that they are always booked, and I know why!!!
We got a water view room on west side of hotel. It was pricey but since it was our first time here, I splurged on accommodations. We had a deluxe room with jet tub, separate shower, gas fireplace and a balcony to sit out on and watch harbor activity. We had a view of the park across the harbor and watched kites flying. It's a 30 minute walk from hotel around harbor to get to park. Tiny negatives that did not affect our stay: the bathroom needed a night light. My work around was I put a small towel over the dimmed make up mirror. There are sharp corners where the metal trimmed floor boards join in the bathroom. This may be a design thing but luckily I didn't cut myself there. Also I forgot to tell the desk at checkout, the bottom bathroom hinge pin was about a third out. Door still operated ok. Shower designed badly as water hitting the door piles up on bottom ledge until it spills all over the bathroom floor. Should have a silicone deflector or something to prevent water coming out to bathroom. My work around was to spray shower toward back corner which minimized mess. Another negative that did not affect my stay, upon check out, I was emailed an amended bill that charged me 7$ for chocolates from the honor bar that I did not use. I took pictures of the entire bar and refrigerator items before departure just in case something like this occured. I called the desk from the road and explained I did not use anything from the honor bar. The clerk immediately credited my account for the charge. I did not need to send my photos. The take away, check your bill carefully. Good: Front desk staff were great and most courteous. Hotel offers bottles of water just ask desk staff. We stayed 10 nights and did not use housekeeping. That's just us. Whenever we needed anything housekeeping staff were cheerful to accommodate us. All in all, it was still a great stay. I would return to this hotel if in the area again.
Fantastic stay for 2 nights. Location of the hotel is great as it has a major shopping mall next to it and food is always near. No problem getting to Mount Baker for a height. Definitely recommended!
The staff were great. Room was very nice except for the coffee maker. Why on earth do hotels put coffee makers in their rooms which are nothing more than a way to heat water and poor over instant coffee. If a coffee maker is supplied, it should make real coffee, not instant coffee. Lack of a shuttle in a city that is anti-uber/lyft is alway a negative. The taxi took about an hour to pick us up at the airport and on our return trip to Bellingham, the train station. Seriously, supply a shuttle like almost every other Springhill Suites in the country does. Breakfast was typical of most hotels in this range. Nothing exciting but adequate. Points lost for lack of a shuttle and dismal ”coffee maker”.
貝靈厄姆假日套房酒店 - IHG 旗下酒店是結束一整日忙碌的行程或工作後放鬆身心的好去處。 酒店距離San Juan Airlines435m,距離Multiple District 19 Lions Clubs International亦不過是827m。此外,距離Seattle Sun Tan亦只是1.43 km,非常適合前來觀光遊覽的旅客。房間內不可吸煙。 私人廚房設有雪櫃,非常方便。到室內的游泳池做舒展手腳,或好好放鬆身心。 想消除疲勞或放鬆身心的話,不妨去住宿的桑拿。 健身室於開放,讓住客可以好好鍛鍊身體。這裡有餐廳,為您的住宿提供各種餐飲選擇。 不想外出?享用由住宿內的餐廳精心準備的送餐服務和美味佳餚。 到酒吧小酌一杯,為忙錄的一日畫上完美句號。您可以使用客房及公共區域的 Wi-Fi,隨時保持聯絡。 您亦可以使用此酒店的自動售賣機。 住宿提供24小時前台服務,全天候照顧您的需要。 為方便住客,住宿亦提供行李寄存和洗衣服務。最近的機場是貝靈厄姆機場,步行只需8 min。 由住宿出發,最近的火車站是Fairhaven Station,車程為17 min。 住宿設有停車場,適合自駕遊旅客入住。
OOdyssey070103242732024.04.03
The room was very clean. The hotel itself was very clean. Traveling alone, I felt safe here. From check in to check out, everything went smoothly. The lady at the bar and the lady working the restaurant at breakfast were so accommodating, nice and friendly. Even though the airport was just across the parking lot, the hotel offered to shuttle me to the front door of the airport, which I accepted. I would definitely stay here again if the need arose. The only negative I can think of would be that the room is a bit pricier than I usually pay when I travel but the location to the airport and the overall experience of staying here made it worth it.
JjackiestampscacThis hotel was perfectly adequate for our 4 night stay to visit our daughter. Clean, very adequate breakfast, good service. I accidentally left my personal pillow and called 2 days after we left and they had it! I was very impressed. It is not a luxury hotel, but very clean and spacious. I would stay again.
The owner/manager is a dirty creep, today agust 3rd a new employee was just doing her duty and the owner was touching her inappropriately and asking her unprofessional questions and when she told him no I don’t want to be touch or answer your unprofessional questions he told her that she needs to leave and that they won’t hire her so if anyone wants to work here they should not because he will touch you inappropriately